Ardeja Miller
Milwaukee
Summary
Dedicated Certified Phlebotomy Technician with extensive background in healthcare support, patient care and customer service across both clinical and caregiving environments. Skilled in venipuncture, specimen collection, and laboratory procedures, with proven ability to maintain accuracy, safety, and infection control standards. Recognized for delivering a compassionate patient experience, excelling in communication, multitasking, and problem-solving while supporting fast-paced medical teams. Dedicated to providing high-quality care, enhancing operational efficiency, and fostering a collaborative,patient-centered environment
Overview
8
8
years of professional experience
Work History
Certified Phlebotomy Technician
Columbia St Mary’s Ozaukee
09.2023 - Current
- Develop optimal blood collection methods for diverse patients, enhancing procedural efficiency.
- Prepare and sanitize blood draw areas, ensuring a safe and sterile environment.
- Accurately label and transport blood samples, maintaining integrity for laboratory testing.
- Ensure proper storage for blood donations, supporting community health initiatives
- Monitor patient health indicators, providing critical data for disease prevention.
- Streamline blood collection protocols for diverse patient demographics while maintaining strict safety standards and specimen integrity in clinical settings
Senior Caregiver
Betty's HomeHealth Care
07.2019 - 08.2023
- Reporting changes in the physical, mental, and emotional conditions of clients to relevant parties.
- Providing support with personal hygiene, including bathroom visits, bathing, dressing, and brushing teeth.
- Engaging clients in suitable activities, such as playing games, taking walks, or having conversations.
- Dispensing medications, administering treatments, and assisting with exercise routines as prescribed.
Caregiver/ Med Pass
Twin Rivers Assistant Living
03.2018 - 02.2019
- Administer medication and support mobility for clients, enhancing daily living quality.
- Provide companionship and monitor for unusual incidents, ensuring safety.
- Facilitate personal care and hygiene, ensuring client comfort and dignity.
- Respond swiftly to emergencies, maintaining a secure environment.
- Coordinate meal preparation and shopping, promoting client independence.
Education
High School Diploma -
Milwaukee Area Technical College
Milwaukee, WI06-2019
Skills
- Continuous learning mindset
- Proper labeling techniques
- Quality control
- Data entry
- Quality assurance practices
- Order of draw mastery
- Specimen handling
- HIPAA
- Infection control
- Specimen labeling procedures
- Medical testing
- Patient support
Timeline
Certified Phlebotomy Technician
Columbia St Mary’s Ozaukee
09.2023 - Current
Senior Caregiver
Betty's HomeHealth Care
07.2019 - 08.2023
Caregiver/ Med Pass
Twin Rivers Assistant Living
03.2018 - 02.2019
High School Diploma -
Milwaukee Area Technical College
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