Ardell Olorode
Chicago,IL
Summary
Achieved honors distinction upon graduating from Everest College's Medical Assistant program in 2006.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security Monitor
Emergency 24
03.2025 - Current
- Monitored security systems and responded to alarms and emergencies.
- Conducted regular inspections of premises to ensure safety compliance.
- Assisted in training new staff on security protocols and procedures.
- Collaborated with law enforcement during incidents to provide information and support.
- Developed incident reports detailing observations and actions taken during events.
- Checked and verified photo identification prior to granting facility access.
- Contacted law enforcement in case of unauthorized persons, documents, and materials.
- Identified violators and escorted departing personnel to guard against theft of property.
- Participated in staff meetings, special events, and professional development activities.
- Enhanced security measures by implementing access control systems and surveillance equipment.
- Ensured compliance with federal, state, and local regulations pertaining to workplace safety standards and requirements.
- Participated in ongoing professional development opportunities to stay current on industry best practices and trends.
- Contributed to risk assessment initiatives by identifying vulnerabilities within the premises and recommending corrective actions.
- Reduced theft incidents by conducting regular patrols and monitoring high-risk areas.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Manager Patient Sitter
TouchPoint Support Services
09.2023 - 09.2024
- Supervised and coordinated activities of patient sitters to ensure optimal patient care.
Coach
We Got Game
09.2023 - 06.2024
- Developed personalized training programs for individual athletes based on their specific needs and goals
- Provided guidance and mentorship to athletes, helping them overcome challenges and reach their full potential
- Organized and conducted regular practice sessions, focusing on skill development and teamwork
- Collaborated with other coaches to develop game plans and strategies for upcoming matches
- Communicated effectively with parents/guardians, providing updates on athlete progress and addressing any concerns or questions
- Managed equipment inventory, ensuring all necessary gear was available for practices and competitions
- Created a positive and inclusive team culture that fostered camaraderie and sportsmanship among athletes
Cafeteria Manager
Chicago Public Schools
01.2022 - 01.2023
- Prepared and served nutritious meals to students in accordance with school guidelines
- Maintained cleanliness and sanitation standards in the cafeteria, ensuring a safe and healthy environment for students
- Managed inventory of food supplies, placing orders as needed to ensure availability of ingredients
- Collaborated with kitchen staff to plan menus that met nutritional requirements and catered to diverse dietary needs
- Assisted in the preparation of special meals for students with allergies or specific dietary restrictions
- Operated cash register accurately, handling transactions and providing excellent customer service to students and staff
- Monitored food temperatures regularly to guarantee proper storage and prevent spoilage or contamination
- Followed portion control guidelines when serving meals, minimizing waste while meeting student's nutritional needs
- Adhered to allergy protocols by carefully labeling allergens on food items and informing students about potential allergens present in dishes
- Maintained a clean dining area by promptly clearing tables, wiping surfaces, and sweeping floors during meal times
- Collaborated with cafeteria team members to efficiently set up serving stations before meal periods began
- Assisted in training new cafeteria workers on food safety procedures, customer service techniques, and daily tasks
- Responded promptly to student inquiries or concerns regarding menu options or dietary restrictions
- Ensured compliance with health department regulations by conducting regular inspections of the cafeteria facilities
- Participated in meetings with school administrators or nutritionists to discuss menu improvements or changes based on feedback from students
- Implemented strategies for reducing food waste through careful planning of quantities prepared each day
- Supported special events such as holiday celebrations or themed lunches by assisting in decorations setup or coordinating additional menu items
- Collaborated with teachers or parents on special requests related to student's dietary needs during field trips or off-campus activities
- Collaborated with school nutritionist to develop educational materials or presentations promoting healthy eating habits among students
- Attended professional development workshops or training sessions to stay updated on food safety regulations and industry best practices
- Assisted in the implementation of new technology systems to streamline cafeteria operations, such as automated payment systems or digital menu boards
- Maintained accurate records of daily sales transactions and meal counts for reporting purposes
- Supported efforts to promote sustainability by implementing recycling programs in the cafeteria and reducing single-use plastic waste
- Demonstrated excellent time management skills by efficiently serving meals within designated lunch periods
- Ensured compliance with dietary guidelines for federal school meal programs, including portion sizes and nutritional requirements
- Maintained positive relationships with students, staff, and parents through friendly and attentive customer service
- Implemented strategies to encourage healthier food choices among students, such as offering a variety of fruits and vegetables daily
- Participated in team meetings to discuss feedback from students regarding menu preferences or suggestions for improvement
- Collaborated with kitchen staff on recipe modifications to accommodate student allergies or dietary restrictions without compromising taste or quality
- Managed inventory rotation system to minimize food waste due to expiration dates while ensuring freshness of ingredients used in meals
- Assisted in coordinating special events like themed lunches or holiday celebrations by creating menus that aligned with the theme
- Provided support during emergency situations, such as evacuations or lockdowns, by assisting in distributing pre-packaged meals if necessary
- Implemented safety protocols related to COVID-19 pandemic, including social distancing measures, enhanced cleaning procedures, and modified serving methods
- Developed strong knowledge of allergens commonly found in foods served at the cafeteria and effectively communicated this information when required by parents/students
Production Line Supervisor
ManpowerGroup
06.2021 - 01.2022
- Coordinated team efforts in assembling COVID-19 kits, adhering to quality and safety standards at Abbott.
Doorman
Building service of america
01.2012 - 12.2018
- Personal Assistant to the residents.
Concierge
Draper and Kramer, Incorporated
02.2012 - 05.2018
- Managed front desk operations including greeting visitors, receiving packages, and coordinating deliveries
- Provided exceptional customer service to residents by promptly addressing inquiries, concerns, and requests
- Maintained a high level of security by monitoring access control systems and ensuring only authorized individuals entered the premises
- Collaborated with property management team to enforce building policies and regulations to maintain a safe living environment for all residents
- Created detailed reports on daily activities including visitor logs, package tracking, and maintenance requests
- Assisted in handling emergency situations by following established protocols and contacting appropriate authorities when necessary
- Implemented an efficient system for managing resident keys and access cards, reducing the risk of unauthorized entry
- Organized resident events such as holiday parties and community gatherings to foster a sense of community
- Coordinated maintenance and repair services for residents' units, ensuring timely resolution of issues
- Responded promptly to noise complaints or disturbances reported by residents
- Maintained accurate records of resident information including contact details and special preferences
- Managed reservations for amenities such as fitness centers or conference rooms
- Facilitated move-ins and move-outs by coordinating logistics with moving companies
- Performed administrative tasks such as answering phone calls, sorting mail/packages
- Collaborated with security personnel to monitor surveillance cameras/systems
- Coordinated transportation arrangements for residents including taxi/ride-sharing services
- Assisted residents in accessing community amenities such as swimming pools, gyms, or lounges
- Managed the scheduling and coordination of resident services such as dry cleaning or pet care
- Provided support during emergencies by following established emergency response protocols
- Collaborated with property management team to plan and execute building-wide initiatives/events
- Demonstrated excellent communication skills when interacting with diverse groups of residents/guests
- Monitored security cameras/systems regularly to identify any potential risks or breaches
- Utilized computer systems/software to manage resident databases, track packages, and generate reports
- Trained new concierge staff members on job responsibilities, customer service standards, and building policies
Education
No Degree -
Everett College
Downtown Chicago Skills
- Front Desk (6 years)
- Cash Handling (10 years)
- Guest Services (6 years)
- Surveillance (6 years)
- Event Planning (6 years)
- Multi-line Phone Systems (10 years)
- Security (6 years)
- Loss Prevention (6 years)
- Personal Assistant Experience (6 years)
- Typing
- Microsoft Outlook
- Multi-line phone systems (6 years)
- Customer service (6 years)
- CCTV (6 years)
- Valet parking (10 years)
- Time management
- English (10 years)
- Data entry
- Office management
- SharePoint
Certification
- Food Handler Certification
- CPR Certification November 2023 to Present
- Certified Safety Professional November 2023 to Present
- Associate Safety Professional November 2023 to Present
- AED Certification November 2023 to Present
- PERC
- Oregon PRIVATE INVESTIGATOR
Timeline
Security Monitor
Emergency 24
03.2025 - Current
Manager Patient Sitter
TouchPoint Support Services
09.2023 - 09.2024
Coach
We Got Game
09.2023 - 06.2024
Cafeteria Manager
Chicago Public Schools
01.2022 - 01.2023
Production Line Supervisor
ManpowerGroup
06.2021 - 01.2022
Concierge
Draper and Kramer, Incorporated
02.2012 - 05.2018
Doorman
Building service of america
01.2012 - 12.2018
No Degree -
Everett College