Arden Dailida
Clemson,SC
Summary
Third year undergraduate with completed biology minor and continuing criminal justice major interested in the intersection of medicine and the criminal mind within government and business. Organized, dependable and inquisitive full-time student with demonstrated success managing multiple priorities.
Overview
3
3
years of professional experience
Work History
Guest Relations Specialist
Coach Grill
Wayland
06.2022 - 08.2022
- Upheld restaurant policies and procedures by providing high level of customer service
- Utilized variety of organizational and communication skills to drive guest satisfaction
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills
- Handled customer complaints to satisfy and retain guests
- Answered multi-line telephone system to aid guests, direct callers and take messages.
Restaurant Hostess
Bourbon's Restaurant
Framingham
12.2019 - 03.2020
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift
- Input orders accurately into POS terminal, split bills and accepted payments
- Supported servers, food runners, and bussers with keeping dining area ready for every guest
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Assisted customers with delivering orders, carrying additional trays and helping dish out items
- Accommodated special seating requests for guests to enhance satisfaction
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Camp Staff Assistant
Camp Canine
Ashland
- Shift management at premier dog day camp, providing customer service including greeting customers, handling payments, answering phones and general office duties
- Interaction with dogs, maintain visual observation, control level of play and maintain safe environment for dogs and human visitors.
Real Estate Agent Assistant
Winter Properties/Keller Williams
Framingham
- Assisted coworkers and staff members with special tasks on daily basis
- Volunteered to help with special projects of varying degrees of complexity
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Education
Bachelor of Science in Criminal Justice with Minor in Biological Science -
Clemson University
Biomedical Engineering and Biomedicine Abroad
Skills
- Laboratory Research
- Customer Service
- Public Relations
- Event Planning
- Membership Recruitment
- Provider Relations
- Professional Relationships
- Conflict Resolution Techniques
- Amicable
- Business Operations
- Peer Mentorship
- Charitable Fundraising
- Leadership
- Communication
Locations
- Clemson, SC
- Framingham, MA
Timeline
Guest Relations Specialist
Coach Grill
06.2022 - 08.2022
Restaurant Hostess
Bourbon's Restaurant
12.2019 - 03.2020
Camp Staff Assistant
Camp Canine
Real Estate Agent Assistant
Winter Properties/Keller Williams
Bachelor of Science in Criminal Justice with Minor in Biological Science -
Clemson University
Biomedical Engineering and Biomedicine Abroad
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