Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Cashier

Arden Slate

Edgewater,MD

Summary

Dynamic barista with a proven track record at Starbucks, excelling in espresso machine operation and customer engagement. Enhanced sales through personalized beverage creations and effective up-selling techniques. Recognized for training new team members with a focus on teamwork and maintaining a vibrant, customer-centric environment.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
11.2023 - Current
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Controlled line and crowd with quick, efficient service.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Used POS system to accurately enter orders and process payments.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Promoted additional items with beverages, increasing store sales.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Employee

Sandy Pony Donuts
04.2022 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Kept workstation and area around workstation neat and clean.
  • Baked, decorated and displayed donuts per guidelines.
  • Cleaned and maintained work areas, equipment and utensils.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Followed food safety practices and sanitation guidelines.

Education

No Degree -

Mount De Sales Academy
Catonsville, MD
05-2025

Skills

  • Dining room maintenance
  • Tea expertise
  • Display case merchandising
  • Soft selling
  • Espresso machine operation
  • Coffee expertise
  • Up-selling
  • Recipe adherence
  • Time management
  • Food preparation
  • Order taking
  • Team player

Languages

English
Full Professional

Interests

  • Fashion and Style
  • I enjoy cooking for friends and family gatherings
  • Volunteer Work
  • Running
  • Backpacking and Hiking
  • Cooking
  • Watching Movies and TV Shows
  • I participate in low-impact exercises to strengthen core muscles

Timeline

Barista

Starbucks
11.2023 - Current

Employee

Sandy Pony Donuts
04.2022 - 12.2023

No Degree -

Mount De Sales Academy

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Arden Slate