Ardena Raiche

• Executive Administrative Assistant to SVP, Chief Risk Officer - Strategy, Transformation, Corporate Affairs & DEI
• Organized and updated schedules for executives.
• Handled scheduling for executive's calendar and prepared meeting agenda and materials.
• Scheduled appointments and handled calenders for senior leadership.
• Offered assistance, collaboration and clerical support to auditors throughout entire review process.
• Organized and coordinated conferences and monthly meetings.
• Process invoices and track budgets
• Create and maintain organizational charts
• Maintain floor plan and allocation of space for department
• Used software to coordinate meetings, appointments and tasks senior executives.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
• Prepared presentations, materials and documentation for use executives in meetings and engagements.
• Seamlessly interacted with colleagues to plan and complete special projects.
• Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.

• Performed a variety of administrative duties, which include authoring professional correspondence, organizing electronic and paper files, scheduling meetings, maintaining calendars, ordering supplies and computer equipment
• Expense requisition management and coordination
• Booked and scheduled travel
• Facilitated vendor management meetings
• On-boarding new employees, and assist direct reports when needed
• Processed invoices through Concur and track budgets
• Created and maintained organizational charts
• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• Kept files and records in content management systems such as MS SharePoint, EXCEL, and others.
• Acted as backup for other employees by providing support and adapting to requirements of department.
• Supported program operations by preparing and updating documents, reports and spreadsheets.
• Managed electronic records database and handled all file requests.
• Maintained personal schedule, professional calendar and individual appointments for senior staff members.
• Coached new employees on administrative procedures, company policies and performance standards.
• Coordinated office activities and public events.
• Coordinated trainings for new team members, overseeing onboarding details.
• Categorized and processed sensitive documents with information of deeply personal nature.

• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• Kept files and records in content management systems such as MS SharePoint, EXCEL, and others.
• Acted as backup for other employees by providing support and adapting to requirements of department.
• Supported program operations by preparing and updating documents, reports and spreadsheets.
• Managed electronic records database and handled all file requests.
• Wrote and prepared deliberate agendas for company meetings.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Coached new employees on administrative procedures, company policies and performance standards.
• Coordinated office activities and public events.
• Prepared and distributed team-based communications to foster collaboration and enhance team morale.

Served as Facilities Coordintor to Facilities Supervisor and handled all back up duties in their absence

• Processed invoices for accounts payable, maintained files and accounting spreadsheets
• Pushed contractors and vendors to complete projects within specified timelines.
• Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment.
• Served as point of contact for internal and external customers seeking support and information.
• Assisted with meetings and conference room reservations.
• Assisted Facilities Manager in project implementation, materials procurement, contract preparation and scheduling.
• Prepared action plans to establish procedures for various emergency situations.
• Ordered, maintained and distributed supplies and inventory.
• Provided support and services related to mail and deliveries.
• Prepared reports and schedules with accuracy.
• Maintained facility grounds, equipment and safety compliance.
• Developed and oversaw budgets for facilities and worked within cost restraints.

• As Executive Assistant to Vice President
• Helping with executive decisions, maintenance of daily schedule
• Assisted all engineers in office with scheduling, proposals and various tasks as needed
• Oversaw all daily office operations, ordered office supplies, and maintained office equipment, postage and coordination with overnight couriers
• Responsible for client contact management through Outlook
• Maintained client files, oversaw all client correspondence
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
• Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
• Created expense reports, budgets and filing systems for management team.
• Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
• Updated executives on changing business needs by thoroughly documenting internal and client meetings.
• Filed paperwork and organized computer-based information.
• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
• Worked with senior management to initiate new projects and assist in various processes.
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.

• Served as Executive Assistant to President, making travel arrangements, helping with executive decisions, maintenance of daily schedule
• Preparation and review of bank and general ledger reconciliation
• Preparation and distribution of monthly project status reports
• Communicated with financial institutions to complete service paperwork for clients
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Handled client correspondence and tracked records to foster office efficiency.
• Processed invoices and expenses using QuickBooks to facilitate on-time payment.
• Organized weekly staff meetings and logged minutes for corporate records.
• Arranged rapid office equipment repair and maintenance with vendors.
• Coordinated travel arrangements by booking airfare, hotel and ground transportation.
• Maintained staff directory and company policy handbook for human resources department.
• Managed Access databases converting complex data into easy-to-interpret data.