Ardi Chiche
Bayonne,NJ
Summary
Medical Assistant with proven skills in EKG, phlebotomy, and patient assessment. Capable of conducting vital signs, 12-lead EKGs, and visual acuity tests while adhering to HIPAA regulations. Strong background in patient communication and administrative tasks using Microsoft Office. Focused on delivering precise and empathetic healthcare services.
Overview
9
9
years of professional experience
Work History
Medical Assistant
New York Glaucoma Institute
Brooklyn, New York
10.2025 - Current
- Assisted patients with vision screenings and preliminary eye exams.
- Prepared examination rooms and ensured equipment was sanitized.
- Supported ophthalmologists during procedures and examinations.
- Collected patient histories and documented relevant medical information.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKG tests on patients to assess heart health.
- Collected blood samples using various collection techniques and equipment.
Maintenance Assistant
American Building Maintenance
Manhattan, New York
10.2023 - Current
- Optimized daily operations for improved workflow and efficiency.
- Performed day-to-day tasks with precision and effectiveness.
- Acknowledged by management for outstanding customer service performance.
- Translated documents between English and Spanish for diverse clients.
- Supported inventory management using company-specific tracking systems.
- Documented all activities related to IT support in an organized database.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
Account Manager
Slice App
Manhattan, New York
09.2016 - 09.2021
- Managed client accounts to ensure satisfaction and retention.
- Coordinated communication between internal teams and clients.
- Monitored account performance metrics to identify areas for improvement.
- Resolved customer complaints in a timely manner.
- Prepared monthly financial statements for each account.
Education
Medical Assistant
Institute of Career Continuity
Manhattan, NY01-2026
English Language And Literature
State Univeristy of Tetovo
North Macedonia06-2019
Technician of Architecture
Shpk. Zdravko Cockovski
North Macedonia 06-2015
Skills
- EKG administration
- Patient care
- Vital sign monitoring
- Sterilization techniques
- Patient feeding
- Progress monitoring
- Insurance claims processing
- Phlebotomy skills
- Basic life support certification
- Electronic health records management
- Medical office operations
- Insurance authorizations and compliance
- HIPAA adherence
- Multilingual communication (English, Macedonian, Albanian, Spanish)
- Emergency procedures management
- Microsoft Office proficiency
- Multitasking skills
Affiliations
Volunteer – U.S. Embassy (American Corner & Peace Corps): Assisted with events, community programs, and basic
Timeline
Medical Assistant
New York Glaucoma Institute
10.2025 - Current
Maintenance Assistant
American Building Maintenance
10.2023 - Current
Account Manager
Slice App
09.2016 - 09.2021
Medical Assistant
Institute of Career Continuity
English Language And Literature
State Univeristy of Tetovo
Technician of Architecture
Shpk. Zdravko Cockovski