Ardi Hyseni
Chicago,IL
Summary
Dynamic technician with a proven track record at Alpacker Ford White Marsh, excelling in troubleshooting and repairs. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Adaptable and organized, I streamlined technician training programs, significantly improving workflow efficiency and team performance. Committed to continuous learning and industry advancement.
Hardworking Automotive Technician with 5 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Talented Automotive professional with strong background working on all types of vehicles. Quick to identify mechanical issues and complete repairs. Bringing strong work ethic and record of reliability.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Technician
Alpacker Ford White Marsh
09.2020 - 08.2025
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Education
High School Diploma -
Overlea High School
Baltimore, MD06-2021
High School Diploma -
Sollers Point Technical High School
Baltimore, MD06-2021
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Troubleshooting
- Maintenance and repairs
- Work Planning and Prioritization
- Workload management
Languages
Albanian
Native or Bilingual
English
Native or Bilingual
Interests
- Gym Workouts
- Enjoy hobbies that combine physical activity with outdoor exploration
- Playing Sports
Timeline
Technician
Alpacker Ford White Marsh
09.2020 - 08.2025
High School Diploma -
Overlea High School
High School Diploma -
Sollers Point Technical High School
Similar Profiles
Brad ZduraBrad Zdura
HVAC Technician at White Marsh Heating and AirHVAC Technician at White Marsh Heating and Air
Alyssa FloresAlyssa Flores
Assistant Teacher at White Marsh Child CareAssistant Teacher at White Marsh Child Care
Rasean ComeauxRasean Comeaux
General Sales & Operations Manager at Nissan of White MarshGeneral Sales & Operations Manager at Nissan of White Marsh
Anna Levina, NP-BCAnna Levina, NP-BC
Emergency Department RN at Multiple AgenciesEmergency Department RN at Multiple Agencies
EDDY GRAFFEEDDY GRAFFE
Digital Strategy Consultant & Marketing Project Lead at Antena Tres Directo (A3D)Digital Strategy Consultant & Marketing Project Lead at Antena Tres Directo (A3D)