Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ardian Hajdari

Yonkers,NY

Summary

Courteous Doorman known for maintaining high productivity and efficiently completing tasks. Possess specialized skills in guest relations, security awareness, and conflict resolution, ensuring seamless operation at entry points. Excel in communication, empathy, and problem-solving, guaranteeing positive experiences for residents and visitors alike. Reliable Doorman with background in upscale hospitality and residential environments. Display strong understanding of customer service principles, conflict resolution techniques, and property security measures. Notable for maintaining professional demeanor under pressure while providing welcoming atmosphere for residents and guests. Previous work led to improved tenant satisfaction and increased safety standards. Friendly professional with many years of experience working as welcoming and inviting presence at high-end hotels and apartment buildings. Enthusiastic and helpful customer support staff member catering to specific needs and enhancing overall experiences. Highly vigilant and reliable with experience in maintaining secure environments for various establishments including retail, corporate, and event settings. Skilled in monitoring surveillance equipment, conducting patrols, and managing access control with keen observation abilities to detect suspicious activities and enforce property rules. Proven track record in de-escalating potential conflicts and effectively communicating with law enforcement to ensure safety and security. Demonstrated impact in previous positions by reducing incidents of theft and ensuring the well-being of employees and visitors through proactive security measures.

Overview

6
6
years of professional experience

Work History

Doorman

rockewell
Manhattan, NY
07.2024 - Current
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Greeted visitors warmly and directed them to correct personnel or office.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.

Car Salesperson

117 E Main St
Somerville, New Jersey
09.2022 - 07.2023
  • Assisted customers in making informed decisions about the cars they were interested in purchasing.
  • Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
  • Developed relationships with potential buyers through phone calls and emails.
  • Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
  • Conducted test drives for prospective buyers.
  • Provided follow-up customer service after a car sale was completed.
  • Responded to inquiries from potential customers via email and telephone.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Checked purchased vehicles at delivery time for damage and completed remaining preparations.

Food Delivery Driver

Addeos
The Bronx, NY
11.2019 - 04.2022
  • Navigated local streets and highways with ease using GPS system.
  • Kept accurate logs of all deliveries and trips.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Handled cash and electronic payments securely, providing accurate change and processing transactions via mobile devices.
  • Assisted in loading and unloading supplies when needed from suppliers or vendors.
  • Followed safety rules to keep clean driving record with no accidents or incidents.

Education

security - Security

Security License
03-2024

High School Diploma -

High School of Language And Innovation
The Bronx, NY
06-2019

Some College (No Degree) - Criminal Justice

Iona College
New Rochelle, NY

Skills

  • Package handling
  • CCTV monitoring
  • Security protocols
  • Visitor management
  • Customer service
  • Communication skills
  • Time management
  • Conflict resolution
  • Team collaboration
  • Emergency response
  • Problem solving
  • Multilingual communication
  • Vehicle loading
  • Teamwork
  • Multitasking

Languages

Albanian
Full Professional
English
Full Professional

Timeline

Doorman

rockewell
07.2024 - Current

Car Salesperson

117 E Main St
09.2022 - 07.2023

Food Delivery Driver

Addeos
11.2019 - 04.2022

security - Security

Security License

High School Diploma -

High School of Language And Innovation

Some College (No Degree) - Criminal Justice

Iona College