Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ardis Heinsius

Red Bank,NJ

Overview

10
10
years of professional experience
1
1
Certification

Work History

Pilates Studio Owner and Lead Instructor

The Firm Pilates, LLC
08.2022 - Current
  • Evaluated and adjusted pricing structures to remain competitive while maintaining profitability for the business.
  • Maintained a clean, organized studio space to ensure an enjoyable experience for all clients.
  • Oversaw financial management tasks such as budgeting, accounting, payroll processing, and invoicing.
  • Provided exceptional customer service, addressing concerns promptly and maintaining open lines of communication.
  • Managed daily operations for a seamless client experience, ensuring a professional and welcoming environment.
  • Stayed current on industry trends to continually evolve the studio''s offerings and maintain its competitive edge in the market.
  • Sought out opportunities for professional development by attending industry conferences, workshops, and seminars to stay abreast of best practices and emerging trends in the field.
  • Invested in state-of-the-art equipment to enhance client experiences while providing them access to cutting-edge technology within their chosen disciplines or artistic pursuits.
  • Increased studio revenue by implementing effective marketing strategies and attracting new clients.
  • Cultivated partnerships with other businesses in the area for cross-promotional opportunities that benefited both parties involved.
  • Organized schedules for classes, workshops, and private sessions to accommodate diverse client needs while maximizing studio usage.
  • Implemented safety protocols to minimize risk of injury or damage during sessions or events.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Prepared annual budgets with controls to prevent overages.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Pilates Instructor

Pilates Blast, LLC
01.2019 - 09.2022
  • Provided modifications for clients with injuries or limitations, ensuring a safe and effective workout experience.
  • Maintained a clean and organized studio space, ensuring a safe environment for all participants.
  • Improved clients'' posture and balance through tailored exercises targeting specific muscle groups.
  • Contributed to studio''s revenue growth by promoting private lessons and package deals.
  • Educated clients on the principles of Pilates, fostering a deeper understanding of the practice.
  • Enhanced client flexibility by designing and implementing customized Pilates routines.
  • Developed strong relationships with clients, resulting in high retention rates and referrals.
  • Enhanced mind-body connection for clients through focused breathing techniques and meditation practices.
  • Collaborated with fellow instructors to develop new class offerings, attracting diverse clientele.
  • Kept facilities and equipment clean and organized.
  • Increased studio membership by conducting engaging group classes for various skill levels.
  • Attended continuing education classes to maintain current knowledge.
  • Received consistently positive feedback from both clients and colleagues alike regarding instructional skills.
  • Assisted clients in achieving their fitness goals through consistent progress tracking and regular checkins.
  • Boosted client satisfaction with personalized attention and adjustments during sessions.
  • Mentored new instructors to ensure quality teaching methods throughout the team.
  • Tracked member attendance and participation for recordkeeping purposes.
  • Established a welcoming atmosphere in the studio, encouraging camaraderie among members and staff alike.
  • Worked in team-based environment to provide clients with optimal fitness services.
  • Participated in continuing education courses to stay current on industry trends and best practices for instruction techniques.
  • Created comprehensive fitness programs tailored to needs and goals of each individual.
  • Motivated participants through one-on-one instruction and positive feedback.
  • Implemented new and creative exercise routines to keep participants motivated.
  • Demonstrated proper form and technique to prevent injury.

Pilates Instructor and Studio Manager

LT Pilates
09.2014 - 09.2018
  • Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
  • Coordinated daily studio operations, including scheduling, staff management and customer service.
  • Supervised studio staff for timely, accurate and high-quality task completion.
  • Verified that organization maintained open-door policy so employees could openly discuss ideas and make suggestions.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Maintained studio equipment, including cameras, microphones and computers, to limit schedule disruptions.
  • Promoted a culture of continuous improvement within the team by encouraging open feedback and sharing best practices between colleagues.
  • Collaborated closely with clients throughout projects, ensuring their visions were accurately translated into finished products that exceeded expectations.
  • Enhanced client satisfaction with timely project completion and effective communication strategies.
  • Improved employee retention rates by cultivating an inclusive workplace atmosphere that acknowledged individual contributions while promoting teamwork principles.
  • Maintained up-to-date knowledge on industry trends as well as technological advancements applicable to the studio''s specialized services.
  • Implemented quality control measures to ensure consistent delivery of high-quality work across all projects.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

Bachelor of Science - Education of Individuals in Elementary Special Education Programs

University of Maryland College Park
College Park, MD
1998

Skills

  • Scheduling Coordination
  • Customer Service
  • Attention to Detail
  • Driven and Determined
  • Relationship Building
  • Customer Relations
  • Strategic Planning
  • Start-Up Operations
  • Quality Assurance
  • Performance Improvement
  • Effective leader

Certification

  • Certified Balanced Body Pilates Instructor
  • Reformer, Tower and Chair

Timeline

Pilates Studio Owner and Lead Instructor

The Firm Pilates, LLC
08.2022 - Current

Pilates Instructor

Pilates Blast, LLC
01.2019 - 09.2022

Pilates Instructor and Studio Manager

LT Pilates
09.2014 - 09.2018

Bachelor of Science - Education of Individuals in Elementary Special Education Programs

University of Maryland College Park
  • Certified Balanced Body Pilates Instructor
  • Reformer, Tower and Chair

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Ardis Heinsius