Ardrey Sanders
Kannapolis
Summary
Self-motivated leader skilled in verbal and written communications who thrives in collaborative work environments. Experienced in inspecting and analyzing procedures to determine areas in need of improvement and develop successful resolutions. Well-organized with a high attention to detail and astute with desire to make lasting impact on company operations and employee morale.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
18
18
years of professional experience
Work History
General Manager
InTown Suites
03.2023 - Current
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Store Manager
PLS Check Cashers
07.2022 - 03.2023
- Manage point-of-sale systems, focusing on accuracy and efficiency.
- Generated repeat business through excellent customer service.
- Reduced on-site cash with frequent deposits and high accuracy in predicting operations.
- Increased sales by creating and analyzing weekly inventory reports.
- Hired staff members who brought talent, enthusiasm, and experience to an already talented team of motivated assistant managers by recruiting, interviewing, and hiring them.
- Meet or exceed store sales and profit targets by inspiring consumer loyalty.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Delivery Driver
Carvana Dallas
03.2020 - 07.2022
- Interacted with customers to determine their needs and sales opportunities.
- Pre-trip and post-trip safety inspections were completed, with any defects or malfunctions being recorded and reported.
- Drove a company truck for pick-ups and deliveries in the local and intra-state areas.
- Completed on-time deliveries by selecting the best and most efficient routes.
- Updated routes in real time based on weather and road conditions to cut delivery times by 70%.
- Handled customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
Commercial Truck Driver
TransAM
12.2019 - 07.2020
- Checked all main equipment operations areas to ensure truck safety and performance, making minor repairs as needed and reporting larger issues daily.
- Drove tanker trucks in the safest possible manner, adhering to all company policies and major driving rules.
- Completed logs and reports detailing fuel delivery times, mileage traveled, and fuel consumed for each trip.
- Kept the vehicle clean and presentable to maintain a good company reputation.
- Used a GPS system to map out travel routes that adhered to bulk cargo transportation regulations.
- Effectively communicated with dispatchers to keep them up to date on road conditions and potential hazards.
General Manager
Westmont Hospitality Group
06.2016 - 11.2019
- Increased revenue streams by lowering costs, managing schedules, and conducting variance and risk analysis to identify and correct problems.
- Created effective business plans to ensure that strategic decisions were in line with long-term goals.
- Lowered corporate risk by managing shrink processes and inventory levels.
- Devised and implemented effective marketing strategies that increased the store's ranking.
- Increased efficiency by coaching and mentoring 15 employees on company principles, industry practices, company procedures, and the HotelKey.
Regional General Manager
G6 Hospitality
01.2013 - 06.2018
- Successfully managed purchasing, sales, marketing, and customer account operations.
- Provided excellent and professional service to ensure guest satisfaction.
- Trained, coached, and mentored staff to ensure that the new company programs was implemented smoothly.
- Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
- Devised, implemented, and tracked processes to improve long-term business success and profit margins by 70%.
- Was able to save money by effectively negotiating contracts for more favorable terms.
Retail Banking Manager
Urban Trust Bank
01.2008 - 01.2013
- Worked with regulatory agency representatives to ensure accurate filings and strict compliance.
- Submitted loan applications to the loan underwriter for review and approval.
- Hired, trained, and mentored employees after recruiting, interviewing, and hiring them. I also implemented a mentoring program to encourage positive feedback and engagement.
- Increased new bank relationships within the local community by 75% through the implementation of quarterly promotions.
- Recommended loan approvals and denials based on customer loan application reviews.
- Increased branch sales by cultivating and deepening customer loyalty through incentive programs.
- Evaluated employee performance and devised strategies for improvement.
Education
CDL - Commercial Driver License -
C R England
Dallas, TX01.2019
Bachelor of Arts - Business Management
Ashford University
California01.2014
Skills
- Team leadership and coaching
- Customer relations
- Accurate money handling
- Opening and closing procedures
- Staff management
- Personnel development
- Training and development
- Bank deposit procedures
- Goals and performance
- Inventory management
- Staff training and development
- Business Strategy
- Operations
- Systems and software programs
Timeline
General Manager
InTown Suites
03.2023 - Current
Store Manager
PLS Check Cashers
07.2022 - 03.2023
Delivery Driver
Carvana Dallas
03.2020 - 07.2022
Commercial Truck Driver
TransAM
12.2019 - 07.2020
General Manager
Westmont Hospitality Group
06.2016 - 11.2019
Regional General Manager
G6 Hospitality
01.2013 - 06.2018
Retail Banking Manager
Urban Trust Bank
01.2008 - 01.2013
Bachelor of Arts - Business Management
Ashford University
CDL - Commercial Driver License -
C R England