Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Ardavan Ashrafi

Summary

Versatile project coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.

Overview

25
25
years of professional experience
1
1
Certificate

Work History

Cloud Migration Project Coordinator / Project Analyst

U.S. Bank
01.2022 - Current
  • Company Overview: Contracted through Akkodis
  • Project coordinator for Cloud Migration Project of 1100 bank applications to Azure Cloud
  • Participate in scrum and executive meetings to determine resources, skillsets, timelines and budgets for each phase of the Cloud migration project
  • Run and interpret project analysis reports for management review
  • Create PowerPoint presentations, PowerBI charts, process diagrams and Excel pivot tables for reports
  • Assign resources to their appropriate WBS tasks and resolve timekeeping issues
  • Training new resources on how to manage their timesheets
  • Select project tasks from Jira boards for completion
  • Manage Oracle, Clarity PPM and Excel databases
  • Contracted through Akkodis

Independent Field Service Technician

Field Nation
11.2018 - 10.2022
  • Company Overview: Independent Field Service Technician
  • Computer, printer, server, point of sale (POS), VOIP installations, moves, networking and reimaging
  • Independent Field Service Technician

Project Lead / Hardware Technician

HP at Best Buy
03.2019 - 01.2022
  • Company Overview: Contracted through Advantage Resources
  • Project lead for national printer repurposing project at Best Buy locations
  • Managed project in MS Project and Smartsheets
  • Coordinated printer refreshes, moves and installations
  • Arranged for shipping, tracking, installation and disposal of printers
  • Accounted for our printer inventory via Oracle and ServiceNow
  • Saved 20% on shipping costs and decreased shipping damage by changing freight company
  • Negotiated printer lease terms and returns with Best Buy
  • Completed the printer repurposing project below budget
  • Contracted through Advantage Resources

Project Coordinator

BLM Technologies
07.2018 - 10.2018
  • Company Overview: Contracted through Kelly IT
  • Coordinated the staffing of technicians for Wells Fargo Windows 10 Upgrade Project for 1,470 computers at 126 locations
  • Used external and in-house sources to locate, negotiate rates and commit technicians to work orders
  • Created installation procedures and technician checklists
  • Completed the Wells Fargo Windows 10 upgrade project one month early and on budget
  • Contracted through Kelly IT

IT Specialist II

Metropolitan Council
07.2000 - 09.2017
  • Desktop support lead for 50 offices and corporate headquarters
  • User support for software applications
  • Creating installation procedures for technicians
  • Hardware/Software rollouts and configurations

Education

Bachelor of Arts - Humanities

Seattle University
Seattle, WA

Mini MBA - undefined

University of St. Thomas
St. Paul, MN

Skills

  • MS Excel
  • MS Project
  • Jira
  • ServiceNow
  • MS SharePoint
  • MS Power BI
  • Forecasting
  • Performance monitoring
  • Resource coordination
  • Agile projects
  • Negotiations
  • Project management

Certification

  • Certified Associate in Project Management (CAPM)
  • ITIL Foundations v.3 – IT Service Management
  • Disciplined Agile Scrum Master (DASM) expired
  • Comp TIA A+

Timeline

Cloud Migration Project Coordinator / Project Analyst

U.S. Bank
01.2022 - Current

Project Lead / Hardware Technician

HP at Best Buy
03.2019 - 01.2022

Independent Field Service Technician

Field Nation
11.2018 - 10.2022

Project Coordinator

BLM Technologies
07.2018 - 10.2018

IT Specialist II

Metropolitan Council
07.2000 - 09.2017

Mini MBA - undefined

University of St. Thomas

Bachelor of Arts - Humanities

Seattle University
Ardavan Ashrafi