Arebriel Johnson
Los Angeles,CA
Summary
Dynamic professional with a proven track record in client relations and technical support, notably at Colonial Life and Accident Insurance Company. Excelled in identifying growth opportunities and enhancing team expertise, notably in sales and maintenance. Achieved consistent quota surpassals and elevated customer assistance standards, leveraging skills in sales training and technical maintenance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Agent
Colonial Life and Accident Insurance Company
03.2009 - 03.2010
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Built relationships with customers and community to promote long term business growth.
- Assisted call-in customers with questions and orders.
Gas Turbine Systems Technician
United States Navy, Unit
06.2006 - 05.2007
- Streamlined workflow within the maintenance department by implementing effective communication strategies among team members.
- Provided training to junior technicians on proper maintenance procedures and safety protocols, elevating team expertise.
- Maintained accurate records of all maintenance activities, facilitating efficient planning and resource management for future tasks.
- Examined and adjusted valves, pumps and other equipment to verify proper functioning.
Education
Bachelor of Arts - Computer Science
Atlantic International University
Online11-2026
Skills
- Client relations
- Customer assistance
- Sales training
- Technical support
Accomplishments
- Ranked #1 in my unit for 2006.
Certification
- Sales Enablement Certification – HubSpot Academy.
- Commercial Lines Coverage Specialist (CLCS) – The Institutes Risk & Insurance Knowledge Group.
- Solution Selling® Certification Program – SPI Performance Solutions.
- Technical Sales Engineer Certificate Program – Society of Manufacturing Engineers.
- Challenger Development Program Certification – Challenger™.
- Pharmaceutical Sales Representative Certification – National Association of Pharmaceutical Representatives.
- Customer Service and Sales Credential – National Retail Federation Foundation.
- Social Selling Index (SSI) Leaderboard Recognition – LinkedIn.
- Certified Medical Representative (CMR) - Certified Medical Representatives Institute.
- AI in Business Strategy Certificate Program – MIT Sloan Executive Education.
Languages
English
Native or Bilingual
Timeline
Sales Agent
Colonial Life and Accident Insurance Company
03.2009 - 03.2010
Gas Turbine Systems Technician
United States Navy, Unit
06.2006 - 05.2007
- Sales Enablement Certification – HubSpot Academy.
- Commercial Lines Coverage Specialist (CLCS) – The Institutes Risk & Insurance Knowledge Group.
- Solution Selling® Certification Program – SPI Performance Solutions.
- Technical Sales Engineer Certificate Program – Society of Manufacturing Engineers.
- Challenger Development Program Certification – Challenger™.
- Pharmaceutical Sales Representative Certification – National Association of Pharmaceutical Representatives.
- Customer Service and Sales Credential – National Retail Federation Foundation.
- Social Selling Index (SSI) Leaderboard Recognition – LinkedIn.
- Certified Medical Representative (CMR) - Certified Medical Representatives Institute.
- AI in Business Strategy Certificate Program – MIT Sloan Executive Education.
Bachelor of Arts - Computer Science
Atlantic International University
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