Summary
Overview
Work History
Education
Additional Qualifications
Timeline
Generic

Areesa Garcia

Colorado Springs,CO

Summary

Highly motivated and capable employee with various forms of experience in customer service. Possesses quality communication skills, and an aptitude to work with others. Proficient in resolving conflicts, over-coming adversities and knowledgeable understanding of given tasks. Committed to providing 5-star 5- diamond service and ensuring guests are satisfied.

Overview

1
1
year of professional experience

Work History

Golden Bee Food Runner

Broadmoor Hotel
08.2023 - 01.2024

Multitasking - Ability to keep up in fast-paced environments and multitask.

Safety and Sanitization - Disinfecting and maintaining a clean kitchen that meets food safety standards.

Physical Durability - Ability to stand, lift, and maneuver heavy trays up and down two floors for multiple hours.

Guest Satisfaction - Confirming orders are correct before approaching guests, and that the meal is up to guest standards.

Knowledgeable understanding of menu, and kitchen safety.

Cold Line Team Member

Freddy's Frozen Custard & Steakburgers
10.2023 - 12.2023

Ambitious and flexible team member committed to providing a positive dining experience.

Assisted with servicing and attending to customers.

Hardworking, efficient, and organized.

Greeting and attending to customers - Recording orders, answering any questions about the store/menu, and completing transactions with minimal errors.

Prepare/ serve food in a punctual manner - Handling food with caution and with consideration of the customer's time.

Ability to resolve conflict with customers/ colleagues - Capable of communicating and resolving issues.

Maintaining a clean workplace - Responsible for cleaning, stocking, and preserving a pristine workplace environment.

Golden Bee Hostess

Broadmoor Hotel
04.2023 - 08.2023

Greeting and seating guests - Responsible for first impressions of the restaurant and smoothly transitioning guests to their seats.

Customer service - Prioritizing customers with genuine assistance with any needs.

Managing wait times and guest needs - Capability to multitask and accomplish all parts of my job, while catering to guests.

Taking reservations - Ability to communicate and interact with guests in a way that leaves them satisfied.

Detailed and knowledgeable understanding of not only the menu but the Broadmoor itself.

Education

High school diploma - Career Readiness Academy

Pikes Peak Community College
Colorado Springs, CO
05.2024

Full STEAM Ahead -

Peak Education STEAM program
Colorado Springs, CO
07.2019

Additional Qualifications

  • Flexibility - Flexible schedule and reliable means of transportation.
  • At least 18 years of age, possesses a license, and prior experience at The Broadmoor.

Timeline

Cold Line Team Member

Freddy's Frozen Custard & Steakburgers
10.2023 - 12.2023

Golden Bee Food Runner

Broadmoor Hotel
08.2023 - 01.2024

Golden Bee Hostess

Broadmoor Hotel
04.2023 - 08.2023

Full STEAM Ahead -

Peak Education STEAM program

High school diploma - Career Readiness Academy

Pikes Peak Community College
Areesa Garcia