Arefa Ally
Belleville,New Jersey
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
Atlantic Health Urgent Care
12.2023 - Current
- Greet, register, instruct and provide general assistance to patients.
- Obtain demographic and financial information and enter into the computer system.
- Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
- Determine and collect co-pays, co-insurance, deductibles, past due balances and other patient financial responsibility
- Answer telephone, take messages and return voicemails.
Associate Patient Care Coordinator
Optum/Riverside Urgent Care
09.2018 - 12.2023
- Provide high level patient care during heavy patient load periods.
- Welcome patients in person and via telephone, answer high volume of phone calls, manage appointment scheduling
- Maintain records and accounts, organized files of medical records while complying to HIPAA guidelines and company protocol.
- Verify patients' health insurance eligibility, collect payments, and ensure all insurance claims are processed correctly through billing.
Education
Associates of Business - Business Administration
Essex County College
Cosmetology
Parisian Beauty Academy
Hackensack, NJSkills
- Paul Mitchell Product Knowledge Expert
- Maria Rose Inspires Hair Extensions Certification: K-Tips, Bead & Weft, Tape-ins, I-Tips
- Trained in Assisting: Draping, Shampoo Experience, Consultations Steps, Blow-dry and Finishing Techniques
- Scheduling and Calendar Management
- Customer Service Specialist
Timeline
Patient Care Coordinator
Atlantic Health Urgent Care
12.2023 - Current
Associate Patient Care Coordinator
Optum/Riverside Urgent Care
09.2018 - 12.2023
Associates of Business - Business Administration
Essex County College
Cosmetology
Parisian Beauty Academy
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