Areianna Castro
Orlando,FL
Summary
Hands-on candidate overseeing successful set up of functions, meetings and events. Maintains productive relationships with internal and external staff while remaining organized and dependable. Creates and embodies guest satisfaction by demonstrating high hospitality standards and delivering positive guest experiences. Willingness to multitask, lift and carry furniture or trays as needed per function.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Banquet Manager
Double Tree By Hilton
03.2021 - Current
- Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
- Directed and managed banquet functions for large events up to 200 people and smaller corporate events.
- Designed floor plans to meet clients standards and specifications.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Provided exceptional service to guests by immediately addressing needs and requests.
Banquet Server
Double Tree By Hilton
02.2012 - 02.2021
- Set up banquet tables and chairs based on event requirements.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
Bartender
Double Tree By Hilton
08.2015 - 10.2017
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
No Degree - Physical Therapy
Seminole State College of Florida
Sanford, FLCertified Veterinary Assistant - Vet
Southern Technical College
Orlando, FL07.2021
High School Diploma -
Oviedo High School
Oviedo, FL05.2011
Skills
- Food Sanitation Regulations
- Staff Leadership
- Maintaining Clean Work Areas
- Table Setting Arrangements
- Team Collaboration
- Time Management
- Bussing and Table Resets
- Tray Assembly and Delivery
- Buffet Setup and Takedown
- Safe Food Handling
Certification
ServSafe Food Protection Manager 2023
Timeline
Banquet Manager
Double Tree By Hilton
03.2021 - Current
Bartender
Double Tree By Hilton
08.2015 - 10.2017
Banquet Server
Double Tree By Hilton
02.2012 - 02.2021
No Degree - Physical Therapy
Seminole State College of Florida
Certified Veterinary Assistant - Vet
Southern Technical College
High School Diploma -
Oviedo High School