Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

AREIL CUSTARD

Meridianville,AL

Summary

With my background in business management and customer service, I have developed strong writing and leadership abilities, allowing me to swiftly learn and implement new processes. Acknowledged for my critical thinking skills and ability to work independently, I consistently exceed expectations. I am proficient in both PC and Macintosh operating systems, as well as Microsoft Office, Outlook, and various internet applications.

Overview

7
7
years of professional experience

Work History

Technician

G.E. Aviation
11.2022 - Current
  • Company Overview: Manufacturer
  • Diagnose mechanical or electrical problems, repair aircraft components, and examine replacement parts
  • Perform maintenance on GE/CFM aircraft engines, partner with planning teams, and follow aircraft maintenance manuals
  • Work in a team-oriented environment and share ideas with peers and leadership
  • Demonstrate strong communication, decision-making, and problem-solving skills

Representative

Coast Personnel Service
04.2022 - 09.2022
  • Marketing Manager & Specialist
  • Data entry
  • Developed and executed targeted marketing campaigns, resulting in a 25% increase in lead generation
  • Implemented SEO strategies that improved website traffic by 30%, enhancing online visibility and positioning the company
  • Collaborated with sales teams to create effective sales collateral, presentations, and promotional materials

Customer Service Representative

TTEC
10.2019 - 03.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Cycle Counter

Polaris Industries
04.2018 - 09.2019
  • Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Conducted physical inventories, verifying quantities against system records and adjusting as necessary.
  • Ensured product availability for customers by maintaining optimal stock levels across various departments.
  • Assisted in training new team members on cycle counting procedures and best practices, ensuring consistent and accurate inventory management across the organization.
  • Minimized disruptions to daily operations while performing cycle counts, ensuring minimal impact on productivity levels.

Assistant Manager

Citi Trends
08.2017 - 04.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Education

Bachelor of Business Administration -

FAULKNER UNIVERSITY
01.2014

Skills

  • Comprehensive Knowledge of writing
  • Research Skills
  • Strategic Planning
  • Leadership
  • Client-focused

References

Dr. Andrain Yeldell-Jones, Andrain13@gmail.com, 256-797-1857

Timeline

Technician

G.E. Aviation
11.2022 - Current

Representative

Coast Personnel Service
04.2022 - 09.2022

Customer Service Representative

TTEC
10.2019 - 03.2022

Cycle Counter

Polaris Industries
04.2018 - 09.2019

Assistant Manager

Citi Trends
08.2017 - 04.2018

Bachelor of Business Administration -

FAULKNER UNIVERSITY

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