Summary
Work History
Education
Skills
Timeline
Generic

Areil Tagalog

Tucson,AZ

Summary

Energetically excelled at Any, mastering multitasking and customer service, ensuring high-quality, efficient service, and maintaining rigorous safety standards. A quick learner with a strong work ethic, I significantly enhanced customer satisfaction and team productivity, demonstrating exceptional interpersonal skills and food safety knowledge.

Work History

Food Service Worker

Any
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Learned other teammates' work tasks to train as backup.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
  • Cleaned and organized kitchen, dining and service areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Monitored food quality and freshness throughout day.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Processed customer payments and balanced cash drawers.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Restaurant Hostess

IHOP
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Checked in with servers to confirm preparedness before seating customers.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Seated patrons based on guest preferences and seating availability.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Provided patrons with estimated waiting times during peak service hours.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Opened and closed seating sections according to volume of guests.
  • Delivered pick-up and curbside orders to guests.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.

Education

Some Culinary Credits - Culinary Arts

Pima Community College
Tucson, AZ

Culinary Arts Certificate - Culinary Arts

JTED
Tucson, AZ

High School Diploma - Any

Mountain View High School
Tucson, AZ
08.2018

Skills

  • Quick Learner
  • Positive Attitude
  • Multitasking
  • Customer Service
  • Strong Work Ethic
  • Cleaning and sanitation
  • Problem-Solving
  • Strong Communication Skills
  • Attention to Detail
  • Positive Attitude and Energy
  • Team Oriented
  • Fast-Paced Environment
  • Flexible Schedule
  • Working Quickly
  • Productivity and Efficiency
  • Working with Diverse People
  • Safe Food Handling
  • Cash Register Operation
  • Food safety knowledge
  • Food Preparation
  • Food and Safety Standards
  • Interpersonal Skills
  • Basic Mathematics
  • Menu Memorization
  • Heavy Lifting Capacity
  • Covid-19 Safety Protocols
  • ServSafe
  • Food Storage
  • ServSafe Certification
  • Money Handling
  • Menu Item Memorization
  • Upselling

Timeline

Food Service Worker

Any

Restaurant Hostess

IHOP

Some Culinary Credits - Culinary Arts

Pima Community College

Culinary Arts Certificate - Culinary Arts

JTED

High School Diploma - Any

Mountain View High School
Areil Tagalog