Esteban Najera
Odessa,Texas
Summary
Detailed oriented with an extensive background in teamwork. Customer centered with many interactions and providing a pleasurable shopping experience. Hardworking and passionate for work always striving for improvement. Passionate for others and always lending a helping hand to those in need. Versatile and adapts well. Works very well under pressure and handles deadlines with ease.
Overview
3
3
years of professional experience
Work History
Cross Functional Specialist
HEB
05.2021 - Current
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Developed effective improvement plans in alignment with goals and specifications.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Transformed underperforming departments with strategic planning efforts focused on process improvement.
- Constant interactions to aid customers and provide pleasant shopping experience.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Food Bank Volunteer
West Texas Food Bank
12.2023 - 12.2023
- Collaborated with fellow volunteers to deliver punctual, friendly service.
- Worked with others to serve food
- Collaborated with team members to ensure timely distribution of food to clients in need.
- Applied effective time management techniques to meet tight deadlines.
Education
Bachelor of Science - Biology
University of Texas At The Permian Basin
Odessa, TX05.2024
Skills
- Supervision and leadership
- Active Listening
- Excellent Communication
- Collaborative
- Versatile
- Creative
- Dependable and Responsible
Languages
Spanish
Native or Bilingual
Timeline
Food Bank Volunteer
West Texas Food Bank
12.2023 - 12.2023
Cross Functional Specialist
HEB
05.2021 - Current
Bachelor of Science - Biology
University of Texas At The Permian Basin
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