Arek Clark
Coopersville,MI
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Strong work ethic with a desire to take on new challenges, and take that next step. Adept to working effectively and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
Schneider Tire Outlet
Marne, Michigan
06.2020 - Current
- Provides accurate product knowledge when helping customers
- Fluent when communicating with customers in person or online
- Followed through receiving credit for returned items
- Handled customer complaints in a professional manner
- Collaborated with team members to achieve sales targets and contribute to a positive work environment
- Assisted in training new employees on proper use of equipment and safety protocols
- Greeted customers upon entering the store and provided assistance
- Strong knowledge of invoices, and balancing the safe
- Strong knowledge of Maddenco, TireWeb, Google Docs, Spreadsheet, ADP
Tire Technician
Schneider Tire Outlet
Marne, Michigan
10.2016 - 07.2020
- Helped maintain a safe working environment
- Worked to assure cars were completed in a timely manner
- Recorded information about each service performed in company database
- Examined tires for any safety concerns
- Kept a solid work flow for other technicians
- Overlooked new employees are following procedures
- Recorded if technicians are late or absent
- Managed safe vehicle raising and lowering using hydraulic jacks and lifts
Education
High School Diploma -
Coopersville High School
Coopersville, MI05-2018
ASE Automotive - Automotive Technology
Careerline Tech Center
Holland, MI05-2018
Skills
- Money Handling
- Order Processing
- Customer Service
- Professional Appearance
- Conflict Resolution
- Mathematical Skills
- Fluent Speaker
- Customer Engagement
- Product Knowledge
- Sales Goal Driven
- Teamwork
Timeline
Retail Sales Associate
Schneider Tire Outlet
06.2020 - Current
Tire Technician
Schneider Tire Outlet
10.2016 - 07.2020
High School Diploma -
Coopersville High School
ASE Automotive - Automotive Technology
Careerline Tech Center
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