Areli Delgado, MPH, PEL
Chicago,IL
Summary
Professional with significant experience in care coordination and program management. Skilled in team collaboration, strategic planning, and process optimization to achieve meaningful results. Known for adaptability, reliability, and fostering cooperative environment. Strong background in patient care, healthcare systems, and cross-functional team leadership.
Overview
11
11
years of professional experience
Work History
Lead Care Coordination
St. Anthony Hospital
11.2023 - Current
- Manages all aspects of the program related to curriculum writing and implementation of services
- Plan and oversee the hiring, training, and supervision of staff
- Works collaboratively with other program managers to accomplish goals and look for other program development opportunities
- Collaborate closely with school staff to identify children in need of screening, diagnostic, and treatment services
- Lead and oversee program evaluation and quality improvement efforts by implementing robust data collection mechanisms
- Lead regular check-ins and meetings with staff and collaborators, provide updates on programmatic activities, solicit feedback, and foster cross-functional collaboration and alignment
- Works collaboratively with community agencies, organizations, and institutions
- Proactively seek, identify, and create opportunities for innovation, collaboration, and partnership, while staying abreast of emerging trends, best practices, and evidence-based interventions in the field of pediatric health and share with direct reports
- Provide robust care coordination to address the full range of patients’ bio-psycho-social needs across provider types to facilitate coordinated, whole-person, and family-centered care
- Create and manage individualized comprehensive care plans
- Conduct social-emotional and behavioral health screenings for early identification of pediatric needs (SDQ, ASQ, ACES, IM+CANS)
- Provide support and guidance to patients as they navigate the healthcare and education system
- Conduct social determinants of health (SDOH) screeners to identify patient needs
- Provide Pediatric mental-behavioral and developmental Health Education to patients and families
- Assign intervention activities to strengthen the youth’s social-emotional and executive function skills
- Collaborate with interdisciplinary teams to develop, implement, modify, and monitor care plans and community member health goals
- Facilitate interdisciplinary team meetings to solve challenging aspects of clinical care, monitor patients’ clinical + social progress, and adjust interventions and treatment
- Represent PATH at public forums and meetings to build relationships with organizations and individuals including departments of St
- Anthony, physicians, schools, community-based agencies, and social service networks
Health Education Administrator
Erie Health Center Internship
05.2022 - 03.2023
- Conducted research, surveys, and gathered data to pinpoint community needs and barriers to achieving optimal health and wellness for intentional education programming for families
- Developed and facilitated health education programming focused on nutrition, physical activity, and healthy lifestyle habits for disease prevention for children, teenagers, and adults
- Coordinated the preparation of informational materials to promote awareness of the program to various patient populations
- Monitored administrative and operational components of programs to determine compliance and effectiveness
- Conducted educational appointments with patients to support them in chronic disease prevention & management
- Provided patients with health education follow-ups, educational materials, and additional healthcare & social services to support them with chronic disease management
- Accurately recorded case management on patients’ medical records
- Supported patients in designing, tracking, and assessing their health goals
- Served the clinical staff by providing training and assistance regarding health education
Early Childhood Educator
Luna Y Cielo Contract
08.2022 - 11.2022
- Created and delivered unique unit, developmentally appropriate linguistic and literacy plans for 3–9-year-olds in a Spanish immersion program
- Promoted social-emotional learning through various activities for diverse learners
COVID-19 Contact Tracing Specialist
Ohio Department of Health
05.2020 - 08.2021
- Completed administrative tasks in Ohio Disease Reporting System (ODERS) and Ohio Contact Tracing System (OCTS)
- Provided isolation and quarantine guidance, and if appropriate, referred cases/contacts to medical care and social resources
- Trained staff to use systems relevant to job functions; evaluated their work on an ongoing basis
Global Patient Services Coordinator
Cleveland clinic
01.2019 - 03.2020
- Coordinated clinical services for patients
- Interpreted dialogue and written materials including patients' stories, physician instructions to patients, patient questions for physicians, nurse-patient dialogue, and conducted preoperative and postoperative education
- Interpreted sensitive information to the patient or their families including diagnosis of terminal or severe illness, death of a family member during treatment or surgery, or information pertinent to ethnic, cultural, or religious values, morals, and customs
- Trained staff to use systems and follow workflows; evaluated their performance on an ongoing basis
Analytic Linguist
mvm inc
06.2018 - 08.2019
- Safeguarded work to a professional code of ethics with confidentiality and neutrality
- Accurately translated a wide range of complex material from Spanish into standard English
- Summarized verbal and written material of day-to-day communications across all levels of Spanish to superiors
Early Childhood Educator
Teach for America
06.2014 - 08.2018
- Participated in research-based professional development workshops to improve leadership skills inside and outside of the classroom
- Created and delivered developmentally appropriate academic, behavioral, and socio-emotional intervention plans for 3–9-year-olds
Education
Master of Arts - Public Health
Kent State University
Kent, OH12-2022
Early Childhood Education Concentration
Dominican University
River Forest, IL07-2015
Psychology
Denison University
Granville, OH05-2014
Skills
- Healthcare
- Clinical leadership
- Operational management
- Team management
- Care planning
- Monitoring staff
- Conducting assessments
- Plan of care support
- Program management expertise
- Analytical thinking
- Crisis management
- Health education
- Administrative staff supervision
Languages
Spanish
Native or Bilingual
Timeline
Lead Care Coordination
St. Anthony Hospital
11.2023 - Current
Early Childhood Educator
Luna Y Cielo Contract
08.2022 - 11.2022
Health Education Administrator
Erie Health Center Internship
05.2022 - 03.2023
COVID-19 Contact Tracing Specialist
Ohio Department of Health
05.2020 - 08.2021
Global Patient Services Coordinator
Cleveland clinic
01.2019 - 03.2020
Analytic Linguist
mvm inc
06.2018 - 08.2019
Early Childhood Educator
Teach for America
06.2014 - 08.2018
Master of Arts - Public Health
Kent State University
Early Childhood Education Concentration
Dominican University
Psychology
Denison University
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