Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Areli Ibarra

Galena Park,TX

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

4
4
years of professional experience

Work History

Administrative Assistant/HR Assistant

Integrated Services Inc
Pasadena, TX
03.2022 - Current
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Scheduled appointments between clients and customers and internal staff members.
  • Organized and maintained personnel records including new hire paperwork and changes to employment status.
  • Processed payroll data including hours worked, overtime approval, vacation time tracking, garnishments and deductions.
  • Conducted job applicant background checks in accordance with policy and procedures.
  • Drove employee feedback to deliver information to management for corrective action.
  • Partnered with HR on creative strategies for talent acquisition processes and procedures while researching market trends.
  • Guided employees through automated self-service platform for real-time attendance tracking and queries.

Front Office Manager

Axis Industrial
Pasadena, TX
07.2021 - 02.2022
  • Responsible for managing the daily operations of the front office, including greeting guests, answering phone calls and emails.
  • Provided leadership to ensure that all Front Office team members are delivering excellent customer service.
  • Monitored front desk operations on a regular basis to identify areas for improvement or corrective action.
  • Maintained accurate records of financial transactions such as cashiering activities, credit card charges.
  • Ensured proper maintenance of check-in and check-out log books, reservation logs and other related documents.
  • Liaised with vendors like housekeeping department, security personnel regarding guest requests or concerns.

Front Desk Receptionist

Galena Park Dental
Galena Park, TX
01.2020 - 06.2021
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.

Education

High School Diploma -

Galena Park High School
Galena Park, TX
06-2018

Skills

  • Expense Reporting
  • Research
  • Quality Assurance
  • Digital Archiving
  • Filing
  • Bookkeeping
  • Data Entry
  • Clerical Support
  • Office Administration
  • Microsoft Word
  • Strategic Planning
  • Prioritizing patients
  • Staff Management
  • Accounting Support
  • Client Relations
  • Accounting skills
  • Deadline-oriented
  • Documentation and Recordkeeping
  • Paperwork drafting
  • Scheduling and calendar management

Languages

Spanish
Full Professional

Timeline

Administrative Assistant/HR Assistant

Integrated Services Inc
03.2022 - Current

Front Office Manager

Axis Industrial
07.2021 - 02.2022

Front Desk Receptionist

Galena Park Dental
01.2020 - 06.2021

High School Diploma -

Galena Park High School

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Areli Ibarra