ARELI PERDOMO
Hempstead,NY
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
DELBA J PENA DDS
HEMPSTEAD, New York
06.2019 - Current
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Updated customer information in databases regularly to ensure accuracy of records.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Provided administrative support including photocopying, faxing, and filing.
Product Marketing Specialist
TECNOBODEGA EL SALVADOR S.A. DE C.V.
SAN SALVADOR, EL SALVADOR
06.2015 - 07.2018
- Conducted market research to identify customer needs and segmentation.
- HP printing specialist.
- Developed presentations, sales collateral, and training materials.
- Managed relationships with vendors, partners, and agencies.
- Coordinated with internal teams to ensure successful product launches.
- Assisted in the development of pricing models for different markets and segments.
- Identified opportunities for improvement in existing processes and systems.
- Collaborated with sales teams to align marketing strategies with sales objectives.
- Assisted customers with returns, exchanges and refunds.
Education
Bachelor of Science - Marketing And Advertising
UNIVERSIDAD FRANCISCO GAVIDIA
SAN SALVADOR, EL SALVADOR11-2011
Skills
- Customer Service
- Filing
- Front Office Management
- Supply Management
- Appointment confirmation
- Customer assistance and interaction
- Researching skills
- Scheduling appointments
- Proficient in Word,excell
- Office supplies ordering
Languages
Spanish
Professional
Certification
- Specialization in Human Talent Management and Skills Development
Timeline
Front Desk Receptionist
DELBA J PENA DDS
06.2019 - Current
Product Marketing Specialist
TECNOBODEGA EL SALVADOR S.A. DE C.V.
06.2015 - 07.2018
Bachelor of Science - Marketing And Advertising
UNIVERSIDAD FRANCISCO GAVIDIA
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