Arelis Castillo

Bus Driver

Eulen America

10.2014 - Current

Operated shuttle bus efficiently, ensuring timely transportation for passengers.
Maintained detailed records of daily routes and passenger counts.
Conducted regular vehicle inspections to guarantee safety and compliance.
Assisted passengers with boarding and disembarking, providing excellent customer service.
Collaborated with dispatch team to optimize routes and reduce delays.
Trained new drivers on operational procedures and safety protocols.
Implemented process improvements that enhanced overall service reliability.
Resolved passenger inquiries and concerns promptly, maintaining high satisfaction levels.
Adhered to local traffic regulations while operating shuttle buses in various weather conditions for maximum safety.
Increased safety awareness with thorough pre-trip inspections and routine maintenance checks.
Facilitated prompt pick-ups and drop-offs by accurately planning routes based on passenger requirements or event schedules.
Assisted passengers with boarding and disembarking, ensuring a smooth and safe experience for all riders.
Drove bus to safely transport passengers over scheduled routes and authorized stops.
Handled challenging situations calmly and professionally, resolving conflicts when necessary to maintain a peaceful atmosphere on the bus.
Promoted accessibility by assisting disabled passengers with wheelchair lifts or other specialized equipment as needed.
Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.
Strengthened brand reputation by embodying company values during interactions with passengers, creating lasting impressions of professionalism and courtesy.