Arelis Valeza
Ridgewood,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
ANITA NAILS INC
Administration
07.2019 - 01.2023
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Kept tidy and organized area to comply with cleanliness standards.
- Oversaw schedule to manage appointments of new and existing clients.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Investigated and resolved customer inquiries and complaints quickly.
Education
Master of Business Administration - English Language And Literature
LA GUARDIA COLLEGE
Queens, NYSkills
- Industry Standards
- Team Collaboration
- Social Media Platforms
- Creative Solutions
- Problem-Solving Skills
- Marketing Initiatives
- Supply Monitoring
- Time Management
- Client Services Quality Control
- Customer Education
- Services Promotion
- Cost Savings
Timeline
ANITA NAILS INC
Administration
07.2019 - 01.2023
Master of Business Administration - English Language And Literature
LA GUARDIA COLLEGE
Similar Profiles
Maryane NiukapuMaryane Niukapu
Customer Service Representative at AdministrationCustomer Service Representative at Administration
Hope RodriguezHope Rodriguez
McLane at AdministrationMcLane at Administration
Zill SabaZill Saba
Administrative Officer at AdministrationAdministrative Officer at Administration