Arelis Vollmer
DeLand
Summary
Dynamic professional with a strong background in customer service and nursing, having excelled at NuHealth. Demonstrated expertise in patient care and cash handling, enhancing client satisfaction by 30%. Proven ability to collaborate effectively and manage time efficiently, ensuring seamless operations and exceptional service delivery. Skilled in communication and empathy, fostering positive client relationships.
Overview
23
23
years of professional experience
Work History
Cashier
Dd's Discounts
02.2022 - 01.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer through diligent cash handling procedures.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Collaborated with team members to ensure store cleanliness and organization.
- Managed product returns and exchanges, adhering to company policies.
- Conducted inventory checks to support stock management efforts.
- Adapted quickly to new processes and technology in fast-paced environment.
- Demonstrated strong communication skills while interacting with diverse clientele.
- Greeted customers entering store and responded promptly to customer needs.
Registered Nurse
NuHealth
02.2000 - 05.2018
- Administered comprehensive patient assessments to determine care needs and treatment plans.
- Collaborated with interdisciplinary teams to coordinate effective patient care strategies.
- Implemented evidence-based nursing practices to enhance patient outcomes and safety protocols.
- Educated patients and families on health management, ensuring understanding of treatment regimens.
- Led quality improvement initiatives focused on infection control measures within the department.
- Advocated for patients' needs, ensuring timely access to healthcare resources and services.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Education
Associate of Science - Nursing
Nassau Community College
Garden City, NY06-1999
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Customer relations
- Cash register operation
- Professionalism and courtesy
- Product restocking
- Refunds and exchanges
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cashier
Dd's Discounts
02.2022 - 01.2023
Registered Nurse
NuHealth
02.2000 - 05.2018
Associate of Science - Nursing
Nassau Community College