Arelly Carrazco
Las Vegas,NV
Summary
Talented and passionate job seeker with strong customer service skills. Bringing enthusiasm, dedication, and an exceptional work ethic.
Overview
10
10
years of professional experience
Work History
Seasonal Retail Sales Associate
Hilton
Coronado, CA
04.2023 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
Fine Dining Server
Intercontinental Hotels Group
Los Angeles, CA
05.2017 - 09.2020
- Skillfully anticipate and address guest service needs
- Efficiently served food and beverage to 80+ people to guest tables with dishes that required special serving techniques that exceed guest expectations.
- Routinely refilled drinks, clean table setting and glassware
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Supervised set up private dinning food stations and coordinated service to multiple dining areas.
- Adhere to private event specifications to set up, china, linen, glass and silverware.
Server
Ranchito Mexican Food Restaurant
Los Angeles, CA
01.2014 - 01.2017
- Greet guests, escort them to their tables, and provide menu recommendations along with making sure we are aware of any allergies.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Bachelor of Arts - Psychology
Cal State Dominguez State University
Gardena, CA06.2014
Skills
- Strong Verbal Communication
- Extremely Organized
- Team Leadership
- Time Management
- Customer Service
- Problem Solver
- Creative thinking and decision-making
- High attention level to detail
Timeline
Seasonal Retail Sales Associate
Hilton
04.2023 - 09.2023
Fine Dining Server
Intercontinental Hotels Group
05.2017 - 09.2020
Server
Ranchito Mexican Food Restaurant
01.2014 - 01.2017
Bachelor of Arts - Psychology
Cal State Dominguez State University