ARELY CARRILLO
Overview
5
5
years of professional experience
Work History
AUXILIARY OFFICER
PENN STATE POLICE
UNIVERSITY PARK
10.2025 - 05.2026
- Conducted property protection patrols, directed traffic, and provided security support at large-scale campus events to ensure safety and order.
- Supplemented police department by delivering year-round support services to enhance campus safety and improve security operations.
- Performed foot patrols through residence halls, campus, and community areas to maintain safety and assist individuals in need.
RESEARCH ASSISTANT, BILINGUALISM AND LINGUISTIC DIVERSITY (BiLD) LAB
PENN STATE DEPARMENT OF PSYCHOLOGY
UNIVERSITY PARK
08.2025 - 05.2026
- Conduct experiments on language processing across multilingual populations; combining behavioral and cognitive approaches through structured tasks and questionnaires
- Collect and preprocess EEG and behavioral data by placing electrodes on participants and preparing equipment to study neural and cognitive mechanisms of code-switching, foreign - accented speech comprehension, and cross- language interaction.
CRISIS COUNSELOR
CENTRE HELPS
STATE COLLEGE
08.2023 - 05.2026
- Provide unbiased, non-judgmental support and education to hotline callers by through de-escalation techniques, as well as validation of feelings and positively reinforcement of coping mechanisms for those in crisis.
- Help hotline callers navigate mental health crises, concerns about finances, homelessness, abuse, addiction, and more.
- Refer callers to relevant community resources when appropriate based on need.
MERCHANDISER
ULTA BEAUTY
05.2023 - 12.2025
- (SEASONAL)
- Cashier experience
- Assisted customers with locating desired items within store locations.
- Built product displays/planograms and placed appropriate signage for merchandise.
CUSTOMER ASSISTANCE REPRESENTATIVE
PACIFIC SHEET METAL FABRICATION
Oxnard
06.2021 - 08.2022
- Coordinated order processing and shipment scheduling for timely delivery.
- Maintained accurate records of customer interactions and transactions.
- Managed phone inquiries and organized paperwork systematically.
Education
BACHELOR OF ARTS - PSYCHOLOGY, CRIMINAL JUSTICE
THE PENNSYLVANIA STATE UNIVERSITY
UNIVERSITY PARK, PA05.2026
Skills
- Customer Service
- Time Management
- Leadership
- Conflict resolution
- Active Listening
- Multi-Tasking
Leadership Experience
- DEFENSE ATTORNEY, PENN STATE MOCK TRIAL, UNIVERSITY PARK, PA, 01/25, 05/25, Acted as lead defense attorney, Executed a five-person trial project, Conducted months of research and preparation
- SUMMER CAMP STAFF, FUTURE LEADERS OF AMERICA (2017-2019), Participated in a program for youth during the summer. It involved helping them develop leadership skills, college advice, and communication skills for further use in their future
Certifications And Technology Skills
- LIFE LEARNING 988, PA DEPT. OF HUMAN SERVICES, 11/23
- MANDATED REPORTER, PA DEPT. OF HUMAN SERVICES, 10/23
- CHILD ABUSE CERTIFICATION, PA DEPT. OF HUMAN SERVICES, 10/23
- APPLIED SUICIDE INTERVENTION SKILLS TRAINING, LIVINGWORKS ASIST, 10/23
Technology Skills
- DATA VISUALIZATION
- ANOVA
- QUALTRICS
- MICROSOFT
- POWERPOINT
Languages
- ENGLISH
- SPANISH, Fluent, Skilled in professional communication, report writing, public speaking, experienced engaging with Spanish-speaking communities, translating complex information for diverse audiences
- ENGLISH, Fluent, written communication, verbal communication, academic communication, report writing, text analysis, discussion
Timeline
AUXILIARY OFFICER
PENN STATE POLICE
10.2025 - 05.2026
RESEARCH ASSISTANT, BILINGUALISM AND LINGUISTIC DIVERSITY (BiLD) LAB
PENN STATE DEPARMENT OF PSYCHOLOGY
08.2025 - 05.2026
CRISIS COUNSELOR
CENTRE HELPS
08.2023 - 05.2026
MERCHANDISER
ULTA BEAUTY
05.2023 - 12.2025
CUSTOMER ASSISTANCE REPRESENTATIVE
PACIFIC SHEET METAL FABRICATION
06.2021 - 08.2022
BACHELOR OF ARTS - PSYCHOLOGY, CRIMINAL JUSTICE
THE PENNSYLVANIA STATE UNIVERSITY