Arely Corea
houston
Summary
Dynamic Office Manager at Texas Car Direct with a proven track record in optimizing scheduling and enhancing customer relationships. Skilled in inventory management and staff training, I successfully implemented streamlined processes that improved efficiency and fostered team productivity. Committed to delivering exceptional service and driving sales growth through effective negotiation techniques.
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
7
7
years of professional experience
Work History
Office Manager
Texas Car Direct
02.2024 - Current
- Coordinated daily office operations to ensure efficient workflow and support team productivity.
- Managed scheduling and appointment systems, optimizing staff time and resources effectively.
- Maintained accurate inventory records, ensuring timely procurement of office supplies and equipment.
- Developed and implemented streamlined processes for document management, enhancing organizational efficiency.
- Trained new sales staff on dealership policies and sales techniques to improve team performance.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Shop Manager
Kings Transmission Specialist
03.2022 - 01.2024
- Oversaw daily shop operations ensuring efficient workflow and high-quality service delivery.
- Trained and mentored staff on best practices in transmission repair and customer service.
- Implemented process improvements to enhance productivity and reduce turnaround times.
- Managed inventory levels, optimizing stock availability for critical components.
- Developed customer relationships, addressing inquiries and resolving issues effectively.
- Ensured compliance with safety regulations and company policies within the shop environment.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
Assistant Manager
Universal Transmissions Specialists
06.2021 - 03.2022
- Streamlined project workflows, enhancing team efficiency and reducing turnaround time.
- Developed training materials for new hires, fostering a knowledgeable workforce.
- Managed inventory systems to optimize resource allocation and minimize waste in operations.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Sales Associate
Farmers
07.2018 - 07.2020
- Engaged customers through personalized service, enhancing shopping experience and fostering loyalty.
- Processed transactions efficiently using point-of-sale systems, minimizing customer wait times.
- Conducted product demonstrations to educate customers, resulting in improved understanding of features and benefits.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels and positive relationships.
Education
GED -
Milby High School
Houston, TXSkills
- Office operations management
- Scheduling optimization
- Inventory management
- Document management systems
- Customer relationship management
- Staff training and development
- Sales negotiation techniques
- Cash handling procedures
- Team supervision and leadership
- Financial reporting accuracy
- Payroll processing
- Credit and collections
- Human resources
- Staff hiring
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Texas Car Direct
02.2024 - Current
Shop Manager
Kings Transmission Specialist
03.2022 - 01.2024
Assistant Manager
Universal Transmissions Specialists
06.2021 - 03.2022
Sales Associate
Farmers
07.2018 - 07.2020
GED -
Milby High School