Joel Cid
New York,NY
Summary
Proven Food Runner with a track record of enhancing customer satisfaction at renowned establishments like Refinery Rooftop. Excelled in high-pressure environments, demonstrating exceptional teamwork and a strong work ethic. Skilled in safe food handling and effective multitasking, I significantly reduced wait times, ensuring smooth service flow and maintaining high standards of cleanliness and hospitality service expertise.
Overview
15
15
years of professional experience
Work History
Food Runner
Refinery Rooftop
06.2011 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
Food Runner
Buddakan
05.2013 - 03.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
Food Runner
Del Posto
03.2015 - 04.2016
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
Food Runner
The Smith
01.2010 - 02.2015
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Customer service
- Effective multitasking
- Problem-solving
- Bussing tables
- Restaurant etiquette
- Safe food handling
- Hospitality service expertise
- Cleanliness
- Server support
- Memory retention
- Menu memorization
- Fine dining
- Food safety
- Food presentation
- Food preparation
- Order verification
- Kitchen communication
- Kitchen support
- Valid Driver's license
Timeline
Food Runner
Del Posto
03.2015 - 04.2016
Food Runner
Buddakan
05.2013 - 03.2024
Food Runner
Refinery Rooftop
06.2011 - Current
Food Runner
The Smith
01.2010 - 02.2015
Similar Profiles
Jesus SantosJesus Santos
Barback at Refinery RooftopBarback at Refinery Rooftop
Eric FreemanEric Freeman
Mechanical Maintenance Technician and Valve Technician at Furmanite Valero Oil Refinery, North Anna Nuclear Plant, El Segundo Oil Refinery, Chevron Oil RefineryMechanical Maintenance Technician and Valve Technician at Furmanite Valero Oil Refinery, North Anna Nuclear Plant, El Segundo Oil Refinery, Chevron Oil Refinery
Rafael JuarezRafael Juarez
Machine Shop at Western Refinery/ Marathon RefineryMachine Shop at Western Refinery/ Marathon Refinery
Sam KuperSam Kuper
Data Scientist at Acme Packet Inc.Data Scientist at Acme Packet Inc.
Daniel KadragichDaniel Kadragich
Associate Director - Strategy & Execution at Aon Reinsurance SolutionsAssociate Director - Strategy & Execution at Aon Reinsurance Solutions