Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Accomplishments
Timeline
Hi, I’m

Arely Matias

Tustin,CA

Summary

Dynamic and dedicated professional with extensive experience at Rendezvous Cafe, excelling in customer service and beverage preparation. Proven ability to foster relationships and enhance customer experiences while maintaining standards of cleanliness. A team player skilled in money handling and order taking, committed to delivering exceptional service in fast-paced environments.

Overview

1
year of professional experience

Work History

Rendezvous Cafe

Front of House Staff Member
04.2024 - Current

Job overview

  • Prepared and served high-quality beverages to customers, ensuring consistency in taste and presentation.
  • Maintained cleanliness and organization of work area, adhering to health and safety standards.
  • Operated espresso machines and brewing equipment, mastering techniques for various coffee drinks.
  • Engaged with customers, providing friendly service and addressing inquiries about menu items.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Handled cash transactions and maintained accurate financial records for daily sales.
  • Assisted in training new servers on menu offerings and service standards.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Hole Mole Restaurants

Cashier
09.2024 - 01.2025

Job overview

  • Processed customer transactions efficiently and accurately using point-of-sale systems.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained clean and organized checkout area to promote safety and efficiency.
  • Trained new cashiers on operational procedures and customer service standards.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.

Education

Tustin High School
Tustin, CA

High School Diploma

Skills

  • Order taking
  • Greeting guests
  • Training and mentoring
  • Language skills
  • Beverage preparation
  • Money handling
  • Open-close procedures
  • Customer service
  • Customer assistance
  • Friendly and outgoing
  • Team player

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Supervised team of 5 staff members.

Timeline

Cashier

Hole Mole Restaurants
09.2024 - 01.2025

Front of House Staff Member

Rendezvous Cafe
04.2024 - Current

Tustin High School

High School Diploma

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