Lizbeth Ramos

• Knowledge of culinary rules.
• Decorations for all pastry
• Knowledge in different stations such as (restaurants, banquets, production, decoration).
• Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
• Decorated cakes, cupcakes and other pastries according to customer requests.
• Maintained well-organized mise en place to keep work consistent
• Trained kitchen staff to perform various preparation tasks under pressure

• Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.
• Personalized creations for holidays, weddings, graduations, and personal events.
• Be at the front of the pastry station, when requested.
• Follow the chef 's introduction while working with him.
• Work under pressure.
• Baking the products such as pies, cakes, cookies, brulee, rolls, biscuits, muffins.

• Served alcoholic and non-alcoholic beverages in bar environment.
• Greeted new customers, discussed specials, and took drink orders.
• Actively upsold menu items, increasing sales and contributing to, overall revenue of establishment
• Demonstrated in-depth knowledge of bar menu, including signature cocktails, craft beers and wine

selections

• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Work under pressure.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Used cash registers and credit card machines to cash out customers.
• Greeted new customers, discussed specials, and took drink orders.
• Provided excellent customer service to guests, taking and delivering orders in timely manner.
• Maintained clean and organized work area, ensuring safe and inviting atmosphere for guests.
• Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant