ARELYS PENA PEREZ

Responsibilities of QA in the ABA Field

• Review and evaluate client progress notes to ensure they meet Medicaid and regulatory compliance standards.

• Ensure documentation is accurate, thorough, and up-to-date according to ABA protocols and guidelines.

• Monitor and assess the implementation of behavior intervention plans (BIPs) to ensure consistency and effectiveness.

• Conduct audits of clinical records, including data collection and treatment plans, to ensure adherence to best practices.

• Collaborate with clinical teams to identify areas for improvement in documentation and treatment delivery.

• Provide feedback and support to staff to improve the quality of service delivery and documentation.

• Stay current with state and federal regulations, Medicaid billing requirements, and industry standards.

• Assist in developing and implementing quality improvement initiatives within the organization.

• Analyze data trends to identify areas for enhancement in client outcomes and operational efficiency.

• Trained new Registered Behavior Technicians, promoting best practices and adherence to treatment protocols.
• Assisted clients in generalizing learned skills, resulting in increased independence in daily life activities.
• Developed strong rapport with clients, fostering trust and positive working relationships throughout the therapeutic process.
• Contributed to the reduction of challenging behaviors by implementing proactive strategies across settings.
• Utilized evidence-based methodologies within therapy sessions to promote optimal behavioral outcomes for clients.
• Enhanced client progress by creating and implementing individualized behavior intervention plans.
• Collected data on client behaviors, allowing for ongoing analysis and adjustments to treatment plans.

• Collected and analyzed data and monitored progress and efficacy of individualized treatment plans
• Understood autism spectrum disorder, associated behaviors and optimum treatments
• Exercised confidentiality and discretion to maintain HIPAA requirements
• Assisted with building life and social skills useful for everyday activities and interactions
• Planned and implemented individualized interventions as part of behavior treatment plans
• Applied proven strategies to positively affect client behaviors
• Reviewed data and progress reports with management and specialists to strategize program improvements
• Assisted patients improve social relationships and engagement
• Developed basic strategies to promote patient safety, wellness and independence
• Influenced patients' behavior with interaction, counseling or instruction

• Collected and analyzed data and monitored progress and efficacy of individualized treatment plans
• Understood autism spectrum disorder, associated behaviors and optimum treatments
• Applied proven strategies to positively affect client behaviors
• Reviewed data and progress reports with management and specialists to strategize program improvements
• Developed basic strategies to promote patient safety, wellness and independence
• Exercised confidentiality and discretion to maintain HIPAA requirements

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
• Demonstrated excellent communication skills in resolving product and consumer complaints
• Answered inbound calls, chats and emails to facilitate customer service

• Met with clients to discuss needs, service preferences and special requests
• Cleaned and sanitized tools and work environment
• Advised clients on nail care and use of products and colors
• Applied nail treatments, polish and artificial tips to complete manicure services
• Improved treatment results and customer satisfaction by carefully examining clients' hands and completing pre-treatments

• Enforced rules to teach good manners and maintain safe environment
• Communicated with children's parents or guardians about daily activities, behaviors and related issues
• Created safe environment for children by removing hazards and developing appropriate boundaries and rules
• Used organization and time management skills to multitask and keep children on set schedules
• Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention