Arelys Williams
Executive
Wesley Chapel,CT
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
16
years of professional experience
10
10
years of post-secondary education
1
1
Language
Work History
Executive Director of Operations
There For You Home Care Services Inc
Waterbury , CT
2020 - Current
- Collected and interpreted key metrics to determine which programs met desired outcomes or required further streamlining for success.
- Leveraged experience through vital management positions guiding business to success.
- Drove operational direction, administrative and cost efficiency and coordination of security program initiatives on behalf of clients.
- Increased new capacity and technology bases to bring more Home Health services.
- Raised profits by 40 % within 12 months through planning.
- Refined organizational structure to consolidate, streamline and delineate necessary functions.
- Established employee wellness and community outreach programs to promote company culture and vision.
- Developed quarterly business plans to evaluate cost projections.
- Oversaw operations and coordinated with managers to increase quarterly profits by 15%.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Interviewed, supervised and motivated staff members to achieve optimal productivity.
- Led team of 4 other leaders reporting to Board of Directors.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
- Oversaw hiring, adding valuable, talented professionals to strengthen management team.
- Led operational team in development, rollout and management of new product lines.
- Facilitated over $10 million in annual business for 3+ years.
Director of Human Resources
Salute Homecare
Waterbury , CT
2018 - 2020
- Structured compensation and benefits according to market conditions and budget demands.
- Developed succession plans and promotion paths for staff.
- Liaised between multiple business divisions to improve communications.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
- Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
Regional Account Executive
LHC Group
Rocky Hill , CT
2016 - 2018
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
- Distributed marketing materials to existing and prospective clients to promote products and services.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Built and strengthened relationships with new and existing accounts to drive revenue growth by 25 %
- Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
- Prepared forecasts to gain understanding of measures needed to grow business.
- Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
HR Manager
Patient Care, Inc
Rocky Hill , CT
2013 - 2016
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC.
- Devised hiring and recruitment policies for 600-employee company.
- Liaised between multiple business divisions to improve communications.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for all new employees.
- Managed full cycle of recruiting, hiring and onboarding new employees.
- Enhanced accountability and responsibility for compliance by allocating tasks such as assessments, mitigation, monitoring and auditing.
Project Manager
Skyline Properties Inc.
Hartford , CT
2008 - 2013
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed and initiated projects, managed costs and monitored performance.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Updated operational methods and oversaw accounting procedures for improved efficiency.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Facilitated communication between internal personnel, contractors and vendors for project cohesion.
- Led project teams through design, construction and launch process.
- Drove team success through shared vision and recognition of quality performance.
Education
Bachelor of Science - Public Health
Quinnipiac University
Hamden, CT 2005 - 2009
MBA -
University of Connecticut
Storrs, CT 2010 - 2013
Master of Science - Organizational Effectiveness And Leadership
Charter Oak State College
New Britain, CT 2018 - 2020
Skills
Strategic planning
Timeline
Executive Director of Operations
There For You Home Care Services Inc
2020 - Current
Director of Human Resources
Salute Homecare
2018 - 2020
Master of Science - Organizational Effectiveness And Leadership
Charter Oak State College
2018 - 2020
Regional Account Executive
LHC Group
2016 - 2018
HR Manager
Patient Care, Inc
2013 - 2016
MBA -
University of Connecticut
2010 - 2013
Project Manager
Skyline Properties Inc.
2008 - 2013
Bachelor of Science - Public Health
Quinnipiac University
2005 - 2009
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