Aren Reimbeau
Newark,NJ
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Progressive
07.2022 - Current
- Maintains multiple attorneys’ calendars and schedules including trials, motions, conferences, etc
- Generates weekly/monthly trial and add-on reports
- Assists Referral AA’s open referrals and file answers (via NYSCEF and paper filing)
- Typically exceeds daily work expectations
- Attention to detail
- Draft correspondence such as STIPs, NOTs, NOAs, MOTIONS, etc
- Run and/or create queries to develop and distribute various types of reports and/or charts
- Develop and/or maintain various spreadsheets, charts and lists
- Efficient in: ATO, NYSCEF, MS PROGRAMS (EXCEL, POWERPOINT, WORD, OUTLOOK).
Administrative Assistant
Manhasset Bay Yacht Club
05.2019 - 01.2022
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Created and maintained databases to track and record customer data.
Customer Service Representative
Manhasset Bay Yacht Club
05.2017 - 04.2019
- Greeted and directed visitors
- Answered and screened phone calls in professional manner while taking accurate messages and responding to caller’s needs appropriately
- Maintained reception area
- Composed, typed and edited correspondence, summaries, proposals, presentations, etc
- As directed, with accuracy and precision
- Worked in fast-paced environment with little supervision while handling multiple tasks and prioritizing workload
- Increased efficiency and team productivity by promoting operational best practices.
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Took initiative and assumed responsibility for assigned tasks and ensured all assignments are completed in timely manner
- Minimal accounting skills
- Production of membership reports utilizing Jonas Software Systems
- Coordinated pickup and delivery of incoming and outgoing mail and packages (i.e.: FedEx, UPS, etc.)
- Took inventory and managed stocking
- Sent out daily emails to membership of 500 people
- Edited and maintained website pages and calendar daily
- Created flyers and dinner menus using photoshop
- Promoted events via social media.
Paralegal/Legal Assistant
Comrie & Associates PLLC
08.2018 - 01.2019
- Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
- Recorded and stored confidential client information
- Drafted and reviewed legal documents
- Responded to client inquiries for status updates
- Balanced checkbooks and reconciled law firm bank accounts
- Assisted attorneys with legal research, file management, preparing real estate contracts and closing statements
- Scheduled contract signings and client meetings
- Reviewed office files and responded to routine correspondence
- Assisted attorneys with E-Filing State Certification Application
- General office management duties including, filing, creating invoices and ordering office supplies.
Customer Service / Barista
Starbucks
03.2016 - 06.2017
- Interact directly with customers, taking orders, answering questions, while ensuring positive customer experience
- Patiently handle various customer requests and preferences
- Provide friendly and efficient service ensuring customer loyalty
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Promoted welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Engage with and understand our customers, including discovering and responding to customer needs through clear communication
- Handle cash, security, and store safety such as cleaning up spills, ensuring proper beverage temperature.
Customer Service Rep
NetTel
10.2014 - 12.2015
- Skip traced and researched potential delinquent clients
- Assisted in collecting over $60,000 in payments day for client
- Consistently met or exceeded monthly goals
- Evaluated accounts and recommended appropriate action throughout collection cycle
- Ensured customer information remained confidential
- Researched overdue account balances
- Documented all collection attempts accurately
- Addressed discrepancies and processed credits and refunds
- Prepared and sent notifications of past dues payments
- Assisted customers in meeting financial obligations in order to prevent negative actions against their credit
- Placed phones calls to customers to remind them of payments and account balances
- Confirmed account information and reviewed delinquent accounts with customers over phone
- Filed customer information according to urgency of account.
Education
AAS in Criminal Justice -
Nassau Community College
Garden City, NY01.2016
Skills
- Microsoft Office Suite
- Report Development
- Schedule Maintenance
- Documentation and control
- Records Management Systems
- Insurance processing
- Data Entry
- Meeting planning
Timeline
Administrative Assistant
Progressive
07.2022 - Current
Administrative Assistant
Manhasset Bay Yacht Club
05.2019 - 01.2022
Paralegal/Legal Assistant
Comrie & Associates PLLC
08.2018 - 01.2019
Customer Service Representative
Manhasset Bay Yacht Club
05.2017 - 04.2019
Customer Service / Barista
Starbucks
03.2016 - 06.2017
Customer Service Rep
NetTel
10.2014 - 12.2015
AAS in Criminal Justice -
Nassau Community College