Areon Legion
Detroit,MI
Summary
Accomplished and energetic with a solid history of achievement in any position. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include customer service , communication and time management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Safety Attendant
Detroit Medical Center (DMC) RPH,SGH,CSH
Detroit MI, MI
04.2024 - Current
- Communicated effectively with members of the healthcare team about issues related to patient safety.
- Ensured that all necessary information was documented accurately in order to maintain accurate records regarding patient safety incidents.
- Participated in providing support services related to patient safety such as setting up bedside tables, stocking supplies, changing linens.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Observed patient behavior for signs of anxiety or agitation which may lead to unsafe behaviors.
- Ensured that all necessary documents were completed accurately and submitted on time.
- Responded quickly to emergency situations such as falls, seizures, or other injuries requiring immediate medical attention.
Supervisor
Ford Field
Detroit, MI
06.2023 - Current
- Supervised daily operations and workflow of volunteer activities at community events.
- Coordinated training sessions for new staff and volunteers on organizational procedures.
- Facilitated communication between team members to enhance collaboration and efficiency.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Collaborated with other departments to coordinate workflow processes between teams.
- Created new strategies for improving customer service standards within the organization.
Head Waiter
Playground Bar & Lounge
Highland Park, MI
09.2022 - 10.2024
- Supervised and trained junior staff on service standards and customer care.
- Managed table assignments to optimize workflow and efficiency during peak hours.
- Communicated menu specials and recommendations to guests effectively and clearly.
- Ensured cleanliness and organization of dining areas for optimal guest comfort.
- Assisted in resolving customer complaints with patience and professionalism.
- Collaborated with kitchen staff to ensure timely food delivery and service quality.
- Monitored inventory levels of supplies, reporting needs to management promptly.
- Trained new waiters on food service procedures and customer service standards.
Waitress
Pantheon Bar
Dearborn, MI
12.2023 - 05.2024
- Provided exceptional customer service in a fast-paced restaurant environment.
- Took accurate food and drink orders from customers at tables.
- Assisted with training new staff on restaurant protocols and service standards.
- Developed positive relationships with regular customers through friendly conversation.
- Took orders for food and drinks and delivered them to guests.
- Maintained a clean work station by restocking supplies, wiping down counters.
Supervisor
The Friends of Parkside
Detroit , MI
06.2021 - 09.2022
- Mentored, instructed and supervised participating youths through collaborative efforts with like-minded, creative and inspirational team members.
- Instituted new employee training procedures to reduce onboarding process time length.
- Produced and distributed memos, newsletters and other forms of communication.
- Executed record filing systems to improve document management and organization.
- Answered incoming calls while recording accurate messages.
- Handled data entry tasks with high levels of speed and accuracy.
- Maintained positive working relationship with fellow staff and management.
- Assisted organizational efforts by filing, entering data and answering phones.
Youth Outreach Coordinator
AmeriCorps VISTA
Detroit, MI
01.2020 - 12.2021
- Developed and implemented outreach programs to engage youth in the community.
- Organized, facilitated and supervised recreational activities for youth.
- Provided mentorship and guidance to at-risk youth.
- Assisted with job readiness training including resume writing and interviewing skills.
- Collaborated with local agencies to identify resources for youth and their families.
- Participated in various fundraising events to support outreach initiatives.
- Provided crisis intervention services when needed.
- Advised management on strategies designed to improve the efficiency of operations.
Warehouse Associate
Amazon
Shelby Township , Michigan
11.2019 - 02.2020
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Used pallet jacks to move items to and from warehouse locations.
- Operated forklifts to fill or empty overhead spaces.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Received deliveries, scanned packages and updated orders in internal database.
- Collected stock location orders and printed requests to maintain inventory control.
Mechanical Assembler
Faurecia
Warren, MI
06.2019 - 10.2019
- Worked alongside technicians providing regular service, troubleshooting and upgrading equipment.
- Efficiently completed repair orders to meet factory standards.
- Utilized heavy machinery and various tools to measure and assemble units according to specifications.
- Collaborated with quality control professionals and other assembly teams.
- Completed standardized tests to assess quality and compliance with specifications.
- Kept work areas organized and clean to maximize productivity.
- Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers.
- Inserted and positioned materials and clamped, spliced and fitted parts using hand and power tools.
Cashier
Forman Mills
Detroit, MI
10.2018 - 06.2019
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Stock shelves, and mark prices on shelves and items
- Accepted cash and credit card payments, issued receipts and provided change.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Answered customer questions, provided store information and directed customers to designated store areas.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped with purchases, locating items and signing up for rewards programs.
Cashier
Comerica Park
Detroit, MI
06.2017 - 09.2018
- Maintain sanitation, health, and safety standards in work areas
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Trained new team members in cash register operation, stock procedures and customer services.
Assistant
United Way of Southeastern Michigan
Detroit, MI
05.2016 - 08.2016
- Instituted new employee training procedures to reduce onboarding process time length.
- Produced and distributed memos, newsletters and other forms of communication.
- Answered incoming calls while recording accurate messages.
- Rerouted incorrectly addressed mail to return to sender.
Education
Associate of Science - Anesthesiology
Wayne County Community College District
Detroit, MI05-2026
High School Diploma -
East English Village Preparatory Academy
Detroit, MI06.2018
Skills
- Active Learning Complex Problem Solving
- Critical Thinking
- Report Writing
- Office Administration
- Team Collaboration
- Meeting Coordination
- Computer Skills
- Work Planning and Prioritization
- Time Management
- Recruitment and Hiring
- Staff Supervision
- Multitasking and Organization
- Professional Networking
- Project Coordination
- New Hire Orientation
- Tool Efficiency Development
- Billing and Coding
- Vitals monitoring
Affiliations
- Fashion
- Volleyball Player
- Dancer
Accomplishments
- Promoted from team member to assistant coordinator in less than 12-months.
- Promoted from server to supervisor less than 12 months.
- Consistently maintained high customer satisfaction ratings.
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Received Americorp certification and education award.
Certification
- BSL American Heart Association- 6/24/2024
References
References available upon request.
Timeline
Patient Safety Attendant
Detroit Medical Center (DMC) RPH,SGH,CSH
04.2024 - Current
Waitress
Pantheon Bar
12.2023 - 05.2024
Supervisor
Ford Field
06.2023 - Current
Head Waiter
Playground Bar & Lounge
09.2022 - 10.2024
Supervisor
The Friends of Parkside
06.2021 - 09.2022
Youth Outreach Coordinator
AmeriCorps VISTA
01.2020 - 12.2021
Warehouse Associate
Amazon
11.2019 - 02.2020
Mechanical Assembler
Faurecia
06.2019 - 10.2019
Cashier
Forman Mills
10.2018 - 06.2019
Cashier
Comerica Park
06.2017 - 09.2018
Assistant
United Way of Southeastern Michigan
05.2016 - 08.2016
Associate of Science - Anesthesiology
Wayne County Community College District
High School Diploma -
East English Village Preparatory Academy