Ares Holloman
Shift Manager
Silver Spring,MD
Summary
Customer-focused professional with proven leadership and teamwork experience seeking to deliver exceptional guest experiences in a fast-paced restaurant environment.
Overview
3
3
years of professional experience
Work History
Shift Manager
&pizza
03.2025 - Current
- Supervise daily operations to ensure efficient service, food quality, and customer satisfaction.
- Train and mentor team members on company procedures, safety standards, and guest engagement.
- Maintain composure under pressure while resolving customer concerns quickly and professionally.
- Oversee inventory and product stock to reduce waste and control costs.
- Coordinate staff schedules and breaks to maintain smooth shift coverage and productivity.
Seasonal Sales Floor Associate
Target
10.2024 - 02.2025
- Assisted customers with product selections and inquiries to enhance their shopping experience.
- Maintained organized merchandise displays to optimize sales floor efficiency and visual appeal.
- Processed transactions accurately using POS systems to ensure smooth checkout operations.
- Collaborated with team members to execute promotional displays and seasonal setups.
- Trained new associates on store policies and customer service standards to support team success.
Stocking and Unloading
Walmart
11.2022 - 10.2023
- Rebuilt and organized shelves, racks, and displays to enhance product visibility and optimize sales.
- Stocked merchandise to maintain product availability and support customer needs.
- Palletized and transported merchandise efficiently to sales floor locations.
- Inspected products for defects, ensuring quality standards by removing damaged items.
- Packed products securely for transport, protecting items from damage or shifting.
- Organized daily workflows and delegated tasks to maximize team productivity.
- Managed inventory control, accurately tracking shipments and preventing stock discrepancies.
- Facilitated smooth shift transitions through clear communication and detailed documentation.
- Developed proficiency with loading equipment, troubleshooting issues to maintain workflow efficiency.
Education
Bachelor of Science - Computer Science
University of Maryland
MD05-2028
High School Diploma -
Academy For College And Career Exploration
Baltimore, MD07-2022
Skills
- Quality Assurance Management
- Customer Service Excellence
- Merchandise Replenishment & Inventory Management
- Product Classification & Expertise
- Detail-Oriented & Accuracy-Focused
- Client Relationship Management
- Productivity & Time Management
- Collaborative Teamwork & Cooperation
- Strong Communication & Active Listening
Accomplishments
- At the University of Maryland, I excelled both academically and athletically, balancing my role as a dedicated lacrosse player with active involvement in the Black Honors Caucus (BHC). My participation in BHC showcased your leadership and commitment to empowering Black students, while my success on the lacrosse field highlighted your discipline and teamwork. Together, these experiences reflect my well-rounded approach to academic achievement, community engagement, and personal growth.
Affiliations
- Lacrosse player
- Singer
- Competitive Gamer
Languages
Spanish
Limited Working
English
Native or Bilingual
Extracurricular Activities
Lacrosse Track & Field Creative storytelling, Competitive gaming, Puppet shows/voice acting for churches, Goes swimming every weekend at ymca
Timeline
Shift Manager
&pizza
03.2025 - Current
Seasonal Sales Floor Associate
Target
10.2024 - 02.2025
Stocking and Unloading
Walmart
11.2022 - 10.2023
High School Diploma -
Academy For College And Career Exploration
Bachelor of Science - Computer Science
University of Maryland