Ares Zoglman
Waco,TX
Summary
Proven leader with extensive experience in inventory management and customer service, notably at Home Depot. Excelled in enhancing workflow, reducing stock shortages, and elevating customer satisfaction.. Experienced manager with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.
Overview
23
23
years of professional experience
Work History
Receiver
Home Depot
04.2024 - Current
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Kept work areas clean, safe, and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Managed inventory levels effectively through accurate data entry and record-keeping practices.
- Ensured timely processing of incoming shipments to minimize stock shortages and improve customer satisfaction.
Store Manager
Atwoods
11.2019 - 04.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Office Administrative
Living Word Outreach
01.2012 - 05.2019
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Managed filing system, entered data and completed other clerical tasks.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Medical Transcriptionist
Spheris
01.2002 - 08.2012
- Corrected grammar, spelling, and syntax mistakes in medical records.
- Accurately documented medical dictation to record patient care records.
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Demonstrated excellent skills to understand diverse accents and dialects.
- Applied medical terminology related to provider-specific treatments and techniques.
- Supported quality assurance efforts by collaborating with the QA team on reviews and implementing feedback for continuous improvement.
- Transcribed and edited physician reports from dictation.
- Documented patient medical histories, vitals and test results in electronic health records system.
Education
Certification of Completion - Medical Transcription
Wichita Technical Institute
Wichita, KS04.2001
High School Diploma -
Wellington High School
Wellington, KS05.1984
Skills
- Shipping and receiving
- Customer Service
- Product Inspection
- Record preparation
- Inventory Restocking
- Sales experience
- Leadership Qualities
- Team player attitude
- Stamina and Endurance
- Inventory Auditing
- Cycle counting
- Coachability
- Effective Communication
- Punctual and Reliable
Timeline
Receiver
Home Depot
04.2024 - Current
Store Manager
Atwoods
11.2019 - 04.2024
Office Administrative
Living Word Outreach
01.2012 - 05.2019
Medical Transcriptionist
Spheris
01.2002 - 08.2012
Certification of Completion - Medical Transcription
Wichita Technical Institute
High School Diploma -
Wellington High School