ARETHA KEY
Houston,TX
Summary
Empathetic and mission-driven professional with extensive experience supporting individuals impacted by violence, disability, and trauma. Proven ability to deliver direct services, crisis intervention, and comprehensive case management to at-risk populations. Adept at building community trust, maintaining partnerships, and serving as a credible messenger in vulnerable neighborhoods. Committed to empowering families through culturally competent and emotionally intelligent support.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
23
23
years of professional experience
Work History
Certified Resource Navigator & Community Health Coordinator
Harris County Public Health
07.2023 - Current
- Provide direct advocacy and case management for a diverse community of individuals and families impacted by crisis and violence, including victims of shootings, stabbings, and aggravated assaults. As part of the Community Supervision Corrections Department (CSDC), also worked with previously charged individuals serving on probation.
- Support the Community Violence Interruption team by facilitating access to emergency support services (SNAP, TANF, FAP, WIC, Medicaid/Medicare).
- Conduct trauma-informed outreach at hospitals and in the community, offering immediate support and ongoing follow-up to victims and their families.
- Coordinate health and safety events, educational workshops, and community awareness campaigns throughout Harris County.
- Cultivate partnerships with hospitals, support organizations, and local agencies to build a referral network for wraparound services.
Child Development Specialist
The Harris Center for Mental Health and IDD
11.2022 - 04.2023
- Delivered case management and skills training to children and families coping with behavioral and developmental challenges.
- Facilitated evaluations and Individual Family Service Plans, ensuring goals aligned with each family’s unique needs.
- Maintained accurate records and submitted service documentation per agency and compliance standards.
Blind Children’s Specialist I
Texas Health & Human Services
08.2022 - 11.2022
- Coordinated home visits, intake, and care plans for children and families impacted by disability.
- Trained families in advocacy, safety planning, and skills development.
- Partnered with medical providers, schools, and community organizations to deliver wraparound support services.
Independent Living Skills Trainer
San Antonio Lighthouse
09.2019 - 08.2022
- Provided daily in-home skills training to seniors with vision loss, supporting their safety and independence.
- Advocated for client needs and made referrals to external agencies and service providers.
- Maintained detailed case notes and tracked client progress.
Supervisor & Qualified Intellectual Disabilities Professional (QIDP)
ResCare, Inc. (Bright Spring Health Services)
12.2016 - 05.2018
- Supervised staff and managed care plans for multiple residential programs.
- Investigated incidents and implemented plans to improve safety and risk management.
- Facilitated screenings, family support meetings, and program compliance audits.
Program Coordinator: Blind Children Services
DARS - Division of Blind Services
07.2002 - 03.2015
- Conducted intake and assessments for youth clients, developed service plans, and monitored progress.
- Organized community events and delivered public education on disability services.
- Ensured program compliance and maintained strong partnerships with service providers.
Education
Bachelor of Science -
Middle Tennessee State University
Murfreesboro, TNSkills
- Crisis Response
- Case Management
- Victim Advocacy
- Trauma-Informed Care
- Outreach & Program Coordination
- Victim & Family Advocacy
- Case Management & Referrals
- Culturally Sensitive Engagement
- Evaluations & Reporting
- Violence Prevention Strategies
- Cross-Agency Collaboration
- Relationship & Trust Building
- Complex Problem Solving
- Client Confidentiality
- Team coordination experience
- Emergency response training
Timeline
Certified Resource Navigator & Community Health Coordinator
Harris County Public Health
07.2023 - Current
Child Development Specialist
The Harris Center for Mental Health and IDD
11.2022 - 04.2023
Blind Children’s Specialist I
Texas Health & Human Services
08.2022 - 11.2022
Independent Living Skills Trainer
San Antonio Lighthouse
09.2019 - 08.2022
Supervisor & Qualified Intellectual Disabilities Professional (QIDP)
ResCare, Inc. (Bright Spring Health Services)
12.2016 - 05.2018
Program Coordinator: Blind Children Services
DARS - Division of Blind Services
07.2002 - 03.2015
Bachelor of Science -
Middle Tennessee State University
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