Aretha Patterson

AdjustersgroupLLC

Creve Coeur, Missouri

10.2004 - Current

Assisted in scheduling meetings and coordinating appointments for staff.
Supported financial tasks by processing invoices and managing expenses.
Provided front desk support by answering phones and greeting visitors professionally.
Maintained filing system for records, correspondence and other documents.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Submitted electronic claims to various insurance carriers.
Conducted research on insurance companies for billing purposes.
Evaluated insurance claims to determine validity and coverage under policies.
Collaborated with clients to gather necessary documentation for claim processing.
Communicated findings to stakeholders, ensuring clarity and understanding of outcomes.
Recommended settlements based on analysis of damages and policy terms.
Maintained accurate records of all claims activity in the management system.
Assured compliance with regulatory requirements throughout the claims process.
Informed claimants about the claims process and answered questions regarding policies.
Investigated properties, classified damages and created estimates outlining repair costs.
Maintained organized records of claim activity and related documents.