Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Aretha R Pickett

Las Vegas,NV

Summary

To obtain a position which would allow to utilize existing skills Hire and train new employees according to the guideline handle all customers request all while going above their expectations ,Specialized in preparing food item according to companies expectations. Trained in scheduling employee hours according to projected sales. Motivated customer service specialist with over [11] years retail. Experience in a fast-paced team-based environment. Driven to exceed sales goals and build long term relationships with customers. Customer service professional seeking a management role. Skilled in training staff, establishing rapport with vendors . Self-motivated with exceptional communication skills

Overview

21
21
years of professional experience

Work History

General Manager in training

Chicagoland Restaurant
Evergreen Park, Illinois
12.2016 - 04.2018
  • Supported Chief Operating Officer with daily operational functions. Including approving payroll for all employees
  • Training all employees in every area to ensure quality product
  • Order cash, Deposits, Count employees cash drawers
  • Oversee entire Operations to ensure positive week to week bottom line
  • Maintained all operations documentation in organized manner.
  • Hired and trained 70 plus of staff.

Care Manager

Sunrise of Flossmoor
Flossmoor, IL
03.2012 - 12.2014
  • Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.
  • Partnered with team of registered nurses to achieve overall well-being of all patients.
  • Followed infection control procedures.
  • Ensured safety and well-being of patients.
  • Provided all daily living tasks to enhance quality of life for elderly patients.
  • Engaged patients with games, crafts, cooking, music, reading and other activities.
  • Assisted patients with bathing, dressing, hygiene and grooming.

Teller

Chicago Financial
Harvey, Il
03.2007 - 03.2012
  • Check verification, Bill Payment,Electronic Licensing, Print Money Orders, Load and.
  • Unload debit cards, Ordered Store supplies, Western Union Agent.

Assistant General Manager

Krispy Kreme
Midlothian, IL
03.2000 - 07.2006
  • Prepared Food items Hired and trained employees Managed crew of 12 plus employees at any given time Established financial goals and budgets Scheduled employees hours Payroll Maintain inventory Ordered Products according to need of store Count inventory to determine end of week profits and or losses.

Customer Service Representative

Amoco Posen, Il
12.1994 - 03.2000
  • Responsibilities were to deliver excellent customer service Handle customer complaints Daily operations and daily paperwork Lottery Stock product.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.

Education

High School Diploma -

Alan B Shepard
Palos Hills, IL
05.1981

Skills

  • Exceptional communication skills
  • Proficient in cash management
  • Customer service
  • Staff training/development
  • Operations management
  • Coaching and mentoring
  • Relationship building
  • Organized
  • Team building

Additional Information

  • Volunteer Work Cooked and Prepared food for Feed The Community (Maranatha Baptist Church) Cooked and Prepared food for Maranatha Benifits and Banquets Cooked and Prepared food for Family Reunions Recuited to Prepared food for all Holidays and Birthdays for family and friends

Timeline

General Manager in training

Chicagoland Restaurant
12.2016 - 04.2018

Care Manager

Sunrise of Flossmoor
03.2012 - 12.2014

Teller

Chicago Financial
03.2007 - 03.2012

Assistant General Manager

Krispy Kreme
03.2000 - 07.2006

Customer Service Representative

Amoco Posen, Il
12.1994 - 03.2000

High School Diploma -

Alan B Shepard
Aretha R Pickett