Aretha Satterwhite
Durham,NC
Summary
Highly effective leader and problem-solver with a track record of streamlining operations, decreasing costs, and promoting organizational efficiency. Coordinated and monitored operations across multiple departments to ensure quality services and products. Committed to maintaining high standards of excellence.
Overview
17
17
years of professional experience
Work History
ACCOUNTING OPERATIONS
Siemens Medical
03.2013 - Current
- Reconcile cost of goods sold account monthly including month end journal entries
- Provide month end financial reports to senior management
- Expedite past due credits with Siemens Medical's vendors when applicable
- Post all spare parts credit within 2 day of receiving
- Decreased liabilities and effectively cultivated customer rapport to drive successful payment collection processes and reduce outstanding balances
- Implemented corrective actions by mitigating financial discrepancies, saving money and diminishing system flaws through project completion
- Eliminated financial discrepancies, accurately reporting figures and account balances to senior leadership
- Accurately tracked, verified and approved accounts receivable invoices and total balances into financial software, conducting monthly balance sheet reviews to reconcile variance.
- Streamlined accounting operations for increased accuracy in financial reporting.
DIRECT SALES ANALYST
Siemens Medical
10.2012 - 03.2013
- Review and analyze good, DOA, and defective returns to issue customer credit or contract credit
- Review, analyze, and address Data Warehouse Open RA report reduced open documents by 15%
- Review, analyze, and validate ZXCG report for exchangeable returns and subsequent bills
- Assist in Research and resolution of Direct Sales Return database issues
- Assist in dispute resolutions; address Credits and Collections discrepancies and other SMS organizations in resolving credit issues through research and validation
- Performed appropriate documentation of details entered into SAP Sales orders and Returns Authorizations
- Address rejected goods returns and follow up
- Established effective evaluation of current material controls standards.
CREDITS ANALYST
BioMerieux
07.2011 - 09.2012
- Minimize bad debt risk, maximize accounts receivable collections
- Contact customers via phone, fax, and email about past due invoices and products received
- Reconcile, research, and resolve discrepancies associated with invoices, purchase orders, and packing slips
- Performed financial order management support to Supply Chain and Sales and Marketing personnel to control credit exposure, effect timely payment, and minimize risk of customer disputes
- Negotiate customer disputes to resolution and document root cause
- Reduced past dues balances by 15%
- Recommend customer credit limits
- Performed customer service and established relationships with internal/external customers and suppliers
- Create customized AD HOC analysis and reports in SAP
- Determine credit worth via Dun and Bradstreet reports.
COLLECTIONS ANALYST
Verizon Communications
07.2007 - 01.2010
- Resolved $2 million in outstanding disputes, lowering receivables over 90 days 35 percent by securing single vendor agreement, which tripled revenue
- Resolved 95 percent of disputes within 30 days of receipt
- Lowered wholesale business account receivables by 25 percent, reducing 60-90 day receivables by $687,000
- Analyze invoices for monthly accruals and prepare journal vouchers
- Follow-up to ensure timely payment
- Determine credit worthiness via Dun and Bradstreet
- Researched posting of payments for accuracy Administrator/Account Relations (2005)
- Managed wholesale and business account that generated $1.5 million per month
- Maintain orderly vendor files with invoices, supporting details, and payment notification
- Maintain compliance with company policies and notify appropriate personnel with changes when applicable.
- Conducted regular credit reviews for existing customers, mitigating risk exposure for the company.
Education
Bachelor of Science - Business Administration
Winston Salem State University
Winston-Salem, NC06.2000
Skills
- Workflow analysis
- Data collection and analysis
- Business development
- Operations analysis
- Operations management
- Contract Management
- Business analysis
- Accounting operations processes
- Data analysis
- SAP expertise
- Accounting operations systems
- Finance and accounting operations
Timeline
ACCOUNTING OPERATIONS
Siemens Medical
03.2013 - Current
DIRECT SALES ANALYST
Siemens Medical
10.2012 - 03.2013
CREDITS ANALYST
BioMerieux
07.2011 - 09.2012
COLLECTIONS ANALYST
Verizon Communications
07.2007 - 01.2010
Bachelor of Science - Business Administration
Winston Salem State University
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