Summary
Overview
Work History
Education
Skills
Professional Overview
Timeline
Hi, I’m

Aretha Saxon

Brooklyn,USA
Aretha Saxon

Summary

A highly organized and detail – oriented administrative assistant with over 10 years’ experience providing thorough and skillful administrative and customer service support.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

18
years of professional experience

Work History

Primerica
Valley Stream, NY

Remote Financial Advisor Representative
11.2021 - Current

Job overview

  • Handle Client Accounts for life policies.
  • Keep an updated CRM System.
  • Recruit New Financial Advisor’s.
  • Answer Client inquiry and in all inbound calls.
  • Schedule all Zoom meetings weekly.
  • Schedule Team meetings.
  • Train new agents on the business system.

Friedman LLP
New York, NY

Administrative Assistant/Receptionist
09.2014 - 11.2021

Job overview

  • Maintain company switchboard, Answer and direct phone calls as appropriate.
  • Collaboration with internal associates to research and resolve departmental issues.
  • Effectively utilize system applications and processes to complete all assigned operational duties.
  • Assist in the planning and preparation for meetings and take detailed minutes.
  • Schedule and manage company conference room usage via Microsoft Outlook.
  • Order office supplies for the NYC office.
  • Entry level accounting.
  • Assisted with project management and Office moves.
  • Organize catering Breakfast and Lunch for internal events.
  • Provide general support for visitors and clients along with the maintenance of visitor log via Proxy click.
  • Perform various administrative tasks: clerical, data entry, file, fax, prepare correspondences and meeting materials, supply maintenance, porter duties, prepare and distribute mail and/or packages for pickup and deliver, and more for all staff.

A.H. Schrieber Co. Inc.
New York, NY

Receptionist/Administrative Assistant
10.2008 - 08.2014

Job overview

  • Maintained company switchboard; Answered and directed phone calls as appropriate.
  • Teamed up with internal associates to research and resolve departmental issues.
  • Supported 6 partners and a staff of 100 to 150 people daily.
  • Planned and prepared meetings and took detailed minutes.
  • Scheduled and managed client and visitor appointments for staff.
  • Delivered general support for visitors and clients.
  • Entry level accounting.
  • Scheduled Travel arrangements for six partners.
  • Scheduled and managed car service arrangements for partners and staff.
  • Performed various administrative tasks.
  • Ordered all off supplies for all departments.
  • Schedule all calendar meetings.
  • Organized all parties for the company.
  • Cater all company events internal and external.

Kleinfeld Bridal
New York, NY

Customer Service Representative
03.2007 - 08.2008

Job overview

  • Provided outstanding customer service via phone and in person consultation.
  • Handle Cash transaction for clients.
  • Welcome Customers upon arrival.
  • Worked 8 to 12 hour shifts standing, holiday’s and weekends.
  • Schedule consultation appointments and Fitting appointments.
  • Account for Registers being used during every shift.
  • Assist clients with their inquiries on their gowns or accessories.
  • Use POS System used to tend all transaction.
  • Identified and collaborated with internal resources to resolve customer issues.
  • Maintained record of all customer contracts and transactions.

Education

Monroe College
Bronx, New York

Bachelor Degree from Business Administration
09.2019

University Overview

Boys & Girls High School
Brooklyn, New York

High School Diploma
06.1998

University Overview

Skills

  • Problem-solving skills
  • Customer service
  • Technical support
  • Organizational skills
  • Time management skills
  • Project management tools
  • Project management processes
  • Project management techniques
  • Angus System
  • Pitney Bowes FedEx mailing system
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Access
  • Microsoft Excel

Professional Overview

Professional Overview
A highly organized and detail-oriented administrative assistant with over 10 years’ experience providing thorough and skillful administrative and customer service support.

Timeline

Remote Financial Advisor Representative
Primerica
11.2021 - Current
Administrative Assistant/Receptionist
Friedman LLP
09.2014 - 11.2021
Receptionist/Administrative Assistant
A.H. Schrieber Co. Inc.
10.2008 - 08.2014
Customer Service Representative
Kleinfeld Bridal
03.2007 - 08.2008
Monroe College
Bachelor Degree from Business Administration
Boys & Girls High School
High School Diploma