Aretta Renee Privett
Deer Park
Summary
Dedicated security professional with strong crowd management and conflict resolution skills. Proven ability to maintain safety and provide exceptional customer service during high-attendance events.
Overview
17
17
years of professional experience
3
3
Certifications
Work History
Event Staff-Security
Safe Management
06.2025 - Current
- Monitored crowd behavior, implementing strategies to maintain order during high-attendance events.
- Executed crowd management strategies, facilitating smooth entry and exit during events.
- Addressed conflicts among guests, utilizing conflict resolution techniques to de-escalate situations.
- Identified needs of customers promptly and efficiently.
Event Staff-Security
Andy Frain Services
06.2022 - Current
- Provided customer service support to attendees and answered any questions they had about the event.
- Responded quickly and efficiently to any requests from guests or speakers.
- Greeted guests upon arrival and provided them with event information.
- Checked identification cards at entrances for security purposes.
- Greeted incoming guests, reviewed tickets, and directed to facility locations.
- Assisted guests with determining seat location, escorting guests to assigned seating.
- Engaged with attendees, creating a welcoming and positive event experience.
Event Staff and Supervisor
Contemporary Services Corporation.
02.2009 - Current
- Greeted guests and checked tickets for entry into events.
- Alerted management if any hazardous materials were found onsite.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Stayed in frequent communication with security and event staff to smoothly respond to concerns.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Monitored event activities to track schedule and prepare for crowd movements.
- Managed access points throughout the event space to ensure only authorized personnel entered secure areas.
- Performed bag checks and monitored prohibited items.
- Verified credentials of staff members before granting them access to restricted areas.
- Ensured that all attendees followed safety protocols and security regulations.
- Assisted with crowd control, emergency response, and evacuation procedures when necessary.
- Addressed any customer complaints in a timely manner and reported issues to supervisors.
- Provided guidance and support to new hires on event protocols and procedures.
- Supervised event staff to ensure quality customer service was provided.
- Collaborated with other departments within the organization as needed for successful completion of events.
- Monitored daily operations of the event staff team, ensuring they met performance expectations.
Skills
- Crowd management
- Security protocols
- Event supervision
- Conflict resolution
- Access control
- Customer service
Certification
PRIVATE SECURITY LICENSE, by TDPS, Issued 2009
Timeline
Event Staff-Security
Safe Management
06.2025 - Current
Event Staff-Security
Andy Frain Services
06.2022 - Current
Event Staff and Supervisor
Contemporary Services Corporation.
02.2009 - Current