ARGEANER CARTER
Administrative Professionals
MIAMI,FLORIDA
Summary
Detail-oriented professional with over 20 years of expertise in administration, records management, and operations support within government and educational sectors. Proven ability to navigate complex payroll and financial tasks, manage extensive records and databases—including PeopleSoft, Informs, BirchStreet, and Mainframe—and deliver high-level assistance to management and the public. Recognized for excellence in maintaining compliance with academic, personnel, and financial records through rigorous quality control and auditing practices. Adept at interpreting complex policies, solving problems efficiently, and training personnel to enhance team performance and service delivery.
Overview
28
28
years of professional experience
Work History
Bus Maintenance Control Clerk
Miami-Dade County – DTPW
04.2021 - Current
- Maintains daily records of bus road service calls together with bus operators defect summaries; notes those buses using excessive oil or having several road calls or defect summaries and completes repair order cards for use by foremen. Create bus pm inspection defects work orders; Create tower pest control special treatment work orders; Create hotline Repair work orders; Create interior cleaning work orders. Checks daily bus repair order cards and posts to coach record cards any unit changes made on buses such as generators, alternators or pumps, files repair order cards by bus number. Create daily mileage reports for connecticut natural gas, diesel, unleaded gasoline, and electric. Completes request forms for estimated cost of bus damage repairs from submitted bus diagrams and accident sheets; types invoice billings upon receipt of completed estimates; maintains records of accident dates, estimated cost, and final actual costs of repairs. Compiles monthly reports of maintenance work completed on buses. Create receipts for gasoline, diesel fuel, and transmission fluid. Completes required personnel forms for employment, separations, and disciplinary actions as assigned, according to established personnel procedures; assists employees in completing required forms to change insurance coverage or savings bond allotments; types minor employee injury report forms from information obtained; refers employees for medical treatment as needed and types major injury reports. Computes total work time for employees and posts timecards according to established procedures as assigned. Maintains department Payroll. Maintains department payroll reports (Sick, Late, Approved leave and Daily Absentee, Failure to Complete Shift). Performs related work as required.
Administrative Assistant
Marriott’s Villas at Doral
12.2022 - 02.2024
- Maintains monthly financial close process. Maintain the purchase order system. Assist with the annual audit. Maintain financial files and records. Provide information and data entry preparation within the cutoff date and follow up outstanding invoices and clean up within a timely manner. Processes supplier invoices. Check and verify vendor bills before making payment advice. Create and modify vendor registration within PeopleSoft. Activate vendors within BirchStreet. Creating POs for vendors payments. Paying monthly utilities for the property. Creating accountable POs for contract employees for payroll. Handle incoming and distributing incoming mail. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Student Services Assistant I
Miami Dade College – Admissions/Registration
07.2007 - 04.2021
- Supervises, guides, and trains full and part-time personnel, as well as student assistants, in the delivery of Admissions & Registration Services; Assists students and public in complex interpretation and explanation of college policy, procedures, state rules, and statutes ;Handles all transactions related to academic records management including quality control, problem solving, research, and audit; Assists students and public on more complex interpretation and explanation of college policy, procedures, state rules, and statutes; Serves as supervisor in the absence of the section supervisor; and supervises student assistants and part-time employees; Meets with students, customers, or co-workers referred by subordinate or other areas that are experiencing problems or need to express complaints; works towards problem solving and customer satisfaction/understanding in a professional, friendly manner; Troubleshoots and assists students with problems or questions about web registration, MyMDC Account management, Internet resources for student information, and printing of their schedules; Processes and has oversight responsibilities for the dual enrollment process; Reviews and uses independent judgment to determine authenticity of documentation and equivalency into credit programs. This includes immigration documents, foreign and domestic credentials, and documents to support residency-for tuition-purposes; Oversees and certifies student eligibility for Florida Residency classification based on Florida State laws; Processes fee and other exemptions; Processes appeals and petitions; Updates academic records; Uses independent judgment to determine authenticity of documents provided; Accurately processes related admissions & registration records related requests; Assists with Veterans Certifications; Assists with the management of the purchasing of office supplies when needed; Processing all graduation functions; Scheduling of courses and special events; Room scheduling; Processes validation letters for high school (for accepted at Miami Dade College is an equivalent standard High School diploma for admissions to our credit programs, for employment outside the college). Processes all foreign colleges, universities, and high school transcripts; Order the campus graduation supplies. Processing name changes, social security number changes. Maintain forced refunds report and residency report. Processing program industry certification verification; Assists Financial Aid Department with high school verification and adding institution into the system (PeopleSoft) on student records; Assists School of Nursing and School of Health Science with verification of graduate for the Board ( Florida Board of Nursing, Massage Therapy and Therapists, Massage); Assist with payroll records and corresponding filing systems for all employees; Interacts with other College departments and outside agencies in regards to assigned functions; Assists with special projects; Performs other duties as assigned.
Data Entry Clerk
Miami Dade College – Admissions/Registration
04.2003 - 07.2007
- Processes all and determine acceptability of incoming transcript from other colleges, universities, and high schools. Processing transcript request from students; send out transcripts to other universities. Scan admission records, all transcripts and update files. Answers multi-line phone (Switchboard) for the Admissions Office. Processes admission application; determine Florida residency eligibility for current and new students. Assists Admissions with name changes, social security number changes. Assists with basic graduation processing functions. Processes exemption letters for student to be accepted to the fire academy. Assists Financial Aid Department with adding institution into the system on student records. Direct students to other sections throughout the College.
Clerk
Miami Dade College – Public Safety Department
11.2003 - 03.2003
- Produce various reports and document verification. Draft correspondence and route to appropriate staff. Input and update information in the College databases. Files, answers phone, sorts incoming mail and delivers outgoing mail; Types correspondence and reports for the Department; Maintains attendance and payroll records and corresponding filing systems for all employees; Assists with special projects.
Administrative Assistant I
Miami Dade College – Academic Affairs
08.2000 - 10.2001
- Prepare and route correspondence. Maintain appointment and calendars. Operate Switchboard. Input and update information in the College’s databases. Assist with payroll records and corresponding filing systems for all employees; Sorts incoming mail and delivers outgoing mail; Record and transcribe minutes from meetings. Maintains records and filing system.
Student Assistant
Miami Dade College
09.1999 - 08.2000
- Prepare letters and memos. Verification department’s payroll. Input information in the database. Maintain records and filing system. Open and distribute mail. Order office supplies. Operate switchboard.
Clerk
Advance Learning Center
06.1998 - 09.1998
- Maintain and update student records. Filing and maintaining filing system. Operate switchboard. Input and update student payment inquires.
Clerk
Edison Senior High School
06.1997 - 09.1997
- Operate switchboard. Maintain records and filing system. Open and distribute mail.
Education
Bachelor of Science Degree - Public Administration
University of Phoenix
Phoenix, AZ05-2026
Associates of Science Degree - General Studies
Colorado Technical University
Colorado Spring, CO09-2008
High School Diploma -
Hialeah Sr. High School
Hialeah, FL06-1999
Skills
PeopleSoft database administration
Financial reporting proficiency
BirchStreet payroll/database administration
Informs payroll/database administration
Mainframe database administration
Linux database administration
EPar payroll administration
Accurate data entry
Effective time management
Effective problem resolution
Problem-solving skills
Collaborative decision-making
Customer relationship management (CRM)
Proficient in Microsoft Office Suite
Payment processing
Team coordination
Quality assurance
Data analysis using spreadsheets
Strategic account oversight
Data interpretation
Records administration
Optimized data tracking
Accurate data management techniques
Data analysis expertise
Efficient report transcription
Timeline
Administrative Assistant
Marriott’s Villas at Doral
12.2022 - 02.2024
Bus Maintenance Control Clerk
Miami-Dade County – DTPW
04.2021 - Current
Student Services Assistant I
Miami Dade College – Admissions/Registration
07.2007 - 04.2021
Clerk
Miami Dade College – Public Safety Department
11.2003 - 03.2003
Data Entry Clerk
Miami Dade College – Admissions/Registration
04.2003 - 07.2007
Administrative Assistant I
Miami Dade College – Academic Affairs
08.2000 - 10.2001
Student Assistant
Miami Dade College
09.1999 - 08.2000
Clerk
Advance Learning Center
06.1998 - 09.1998
Clerk
Edison Senior High School
06.1997 - 09.1997
Bachelor of Science Degree - Public Administration
University of Phoenix
Associates of Science Degree - General Studies
Colorado Technical University
High School Diploma -
Hialeah Sr. High School