Proven ability to quickly grasp and implement new technologies, resulting in enhanced operational efficiency. Demonstrated self-motivation and strong work ethic, consistently meeting and exceeding project deadlines. Adept at acquiring new skills to adapt to evolving industry demands.
Overview
14
14
years of professional experience
Work History
Options Trader
Self-employeed
Cape Coral, FL
01.2025 - Current
Developed and implemented trading strategies for stock options.
Monitored market conditions to identify profitable opportunities in the options markets.
Created and maintained accurate records of all transactions and positions.
Maintained up-to-date knowledge of regulatory requirements related to options trading.
Attended seminars and conferences related to options trading strategies and tactics.
Analyzed financial data to make sound investment decisions.
Researched conditions and maintained deep understanding of current market conditions.
Sales Associate
Rooms To Go
Port Richey, FL
11.2022 - 12.2024
Guided customers in product selection, ensuring proper sizing and styling.
Demonstrated product features to meet specific customer needs.
Processed returns, exchanges, and refunds according to company policies.
Executed credit card transactions efficiently and securely.
Maintained comprehensive knowledge of store merchandise, promotions, and policies.
Provided accurate information regarding products, prices, and services.
Tracked sales performance metrics to identify market trends.
Cultivated relationships with peers and management to enhance team success.
Engaged customers in friendly, professional dialogue to determine needs.
Developed trusting relationships with customers by making personal connections.
Personal Banker
Wells Fargo
Miami, FL
03.2020 - 03.2022
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Partnered with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions.
Improved decision-making by using current data on market conditions and individual financial situations.
Provided clients with information on bank accounts, institutional policies, financial products and related services.
Met with clients to facilitate budget management and financial guidance.
Created strategic financial solutions to suit individualized client needs.
Expanded client base through consistent product promotions.
Developed highly effective teams to support branch operations and cultivate customer satisfaction.
Established connections with new clients through proactive follow-up strategies.
Expanded customer relationships by maintaining regular follow-up processes and rapport with each customer.
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Teller
Wells Fargo
Miami, fl
12.2017 - 03.2020
Managed customer referrals to help financial services team members capitalize on sales changes.
Maintained confidentiality of bank records and client information.
Established new customer accounts including checking, savings, lines of credit and loans.
Delivered prompt, accurate and excellent customer service.
Examined checks for identification and endorsement.
Recommended additional products, services and benefits for customers.
Balanced daily cash deposits with zero error rate.
Inventory Manager
Havana Nines
Miami, FL
01.2014 - 11.2017
Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands. Wrote order supply requests to replenish merchandise. Contributed to merchandising ideas at team sale meetings.
Customer Service / Cashier / Cash Office
Marshalls
Coral Gables, FL
07.2011 - 01.2016
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Reconciled and reported discrepancies found in records. Communicated with customers, employees and other individuals to answer questions and explain information. Prevented store losses using awareness, attention to detail and integrity. Worked as a team member performing cashier duties, product assistance and cleaning. Provided professional and courteous service at all times.