Argenis Espino
Miami,FL
Overview
19
19
years of professional experience
Work History
Medical Insurance
MILLENNIUM DIAGNOSTIC
05.2023 - Current
- Processed medical insurance claims and payments.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Trained new team members on medical insurance coordination best practices, contributing to a highly skilled workforce within the department.
- Strengthened department performance through regular training sessions on best practices for examining medical insurance claims.
Medical Insurance Collector
Amavita Heart & Vascular Health
03.2022 - 04.2023
- Organizes and directs daily activities of the office
- Ensures efficient, friendly, and professional patient registration, check-in/out, and phone calls
- Prepares and coordinates schedules, and confirms appointments; issues customer reminders when necessary
- Requests medical records, and sends notes to Primary Care Physicians (PCPs)
- Check copay, insurance availability and more
Purchasing Agent
CMI Leisure Management
01.2021 - 02.2022
- Responsible for supporting the department by providing services, implementing & executing a wide range of purchasing duties and completes operational & financial tasks as needed.
- Source and maintain optimal forms of procurement resources for the replenishing of fleet’s hotel needs.
- Facilitate ship’s needs in a timely matter in the most cost-effective way.
- Support the team in accomplishing a high fulfillment rate of provisions and services. While maintaining a clear and precise accountability for financial reporting.
Quality Assurance Batch Record Reviewer
Vivex Biomedical
01.2019 - 01.2021
- The Batch Record Reviewer performs the Technical and Final release function of the graft release process. The Batch Record Reviewer performs functions necessary to assure that all relevant manufacturing records assembled, reviewed and completed in a compliant efficient manner, and ultimately determines and documents the final disposition of each graft on the controlled batch records and in the Vivex Biologics, Inc. computer system. This position requires attention to detail and must be performed in accordance with standard operating procedures, as well as all applicable state, regulatory and AATB requirements.
Customer Service Representative
Advance America
01.2014 - 01.2019
- (CSR) Customer-focused role responsible for initiating loans, handling customer payments, providing customer couching and advice. Job responsibilities are completed in a manner that complies with all federal and state regulations, and adheres to company policies, procedures, and practices. Entrusted with confidential information and large volumes of cash and other assets. Answering customer calls and solving customer complains.
Averhoff Group, LLC.
07.2013 - 08.2014
- Plans Processing.
- Responsible of pulling building permits from the respective city departments. Responsible with coordinating and arranging business meetings. As well as trusted with information and large volume of cash and checks that needed to be deposited at the bank.
Cashier
BP, PLC.
04.2012 - 06.2013
- Operated a cash register, performed sales and safeguarded the company’s property, and at the same time maintained the highest level of customer service and satisfaction. As a cashier with BP my work ethics, attendance and punctuality were outstanding and my relationship with coworkers was a positive and constructive one. Demonstrating my ability to work in groups and elevate the morale.
Sales Associate Representative
Nike, Inc.
05.2009 - 02.2012
- Displayed effective interpersonal skills aimed at generating client awareness of the company’s products and services, built solutions to fulfill customers’ needs, expand their future possibilities.
- Past several courses aimed at improving sales skills and increasing knowledge about the technology in the market, and received all corresponding certifications.
- Was pro-active in identifying fraudulent documentation and cash.
- Always protected confidential business information from being exposed to potential risk.
File Stock
Miami Heart Research Institute
05.2008 - 11.2009
- Interacted with multiple online systems. Protected customers’ sensible information. Was trusted with the training of new employees.
Sales Associate Representative
Guess, Inc.
10.2006 - 03.2008
- Sales, inventory, merchandising. Maintained high standards of safety and complied with regulatory guidelines.
- Was recognized for being very responsible when handling money
- Addressed customer complaints successfully in order to increase client satisfaction.
- Always maintain a positive attitude in front of all employees to protect the morale of the team.
- Worked closely with management to stay abreast of new developments, initiatives and guidelines.
Education
Medical Billing & Coding
Florida National University
05-2022
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Florida Vocational Institute
01.2014
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High school Manolito Aguiar
01.2000
Skills
- Experienced in customer service, retail and sales Ability to initiate and sustain client relationships; able to resolve concerns and handle objections Experienced in the use of appropriate interpersonal skills and communication methods in order generate client awareness of the company and demand for its services Trustworthy handling documentation, records and financial assets
LNGG
English & Spanish
Timeline
Medical Insurance
MILLENNIUM DIAGNOSTIC
05.2023 - Current
Medical Insurance Collector
Amavita Heart & Vascular Health
03.2022 - 04.2023
Purchasing Agent
CMI Leisure Management
01.2021 - 02.2022
Quality Assurance Batch Record Reviewer
Vivex Biomedical
01.2019 - 01.2021
Customer Service Representative
Advance America
01.2014 - 01.2019
Averhoff Group, LLC.
07.2013 - 08.2014
Cashier
BP, PLC.
04.2012 - 06.2013
Sales Associate Representative
Nike, Inc.
05.2009 - 02.2012
File Stock
Miami Heart Research Institute
05.2008 - 11.2009
Sales Associate Representative
Guess, Inc.
10.2006 - 03.2008
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Florida Vocational Institute
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High school Manolito Aguiar
Medical Billing & Coding
Florida National University