Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Argenis Javier Rodriguez

Lawrence,MA

Summary

Accomplished leader with a proven track record at Vail Resorts Inc, enhancing team productivity and customer satisfaction through effective communication and strategic scheduling. Skilled in sales strategy development and team motivation, I excel in fast-paced environments, consistently achieving targets with a focus on results.

Overview

6
6
years of professional experience

Work History

Retail Team Leader

Rockin R Ranch
12.2023 - Current
  • Conducted regular performance evaluations of team members, offering constructive feedback and coaching for improvement as necessary.
  • Enhanced team productivity by implementing efficient scheduling and task delegation strategies.
  • Coordinated promotional events such as in-store demonstrations or seasonal sales campaigns to generate increased foot traffic and revenue growth opportunities for the business.
  • Boosted customer satisfaction by providing exceptional service and promptly addressing concerns.

Assistant Manager

Vail Resorts Inc
10.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Sinior Supervisor

Sixflags Great America
04.2022 - 10.2023
  • Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
  • Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
  • Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
  • Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Warehouse Worker

Label Sotulion
06.2022 - 11.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.

Passanger Service

America Airlines
06.2018 - 03.2022
  • Streamlined the boarding process, ensuring passengers were seated quickly and comfortably for their flights.
  • Maintained a safe and secure environment for passengers by adhering to established security protocols.
  • Enhanced customer satisfaction by efficiently managing passenger check-ins and boarding processes.
  • Actively participated in ongoing training programs to enhance knowledge of airline policies, procedures, and industry trends relevant to the Passenger Service Administrator role.

Education

High School Diploma -

Ana Rosa Castillo
Dominican Republic
06.2012

Skills

  • Team motivation
  • Store operations
  • Sales strategy development
  • Employee Scheduling
  • Sales Analysis
  • Teamwork and Collaboration
  • Friendly and Helpful
  • Customer Service
  • Problem-Solving
  • Multitasking
  • Adaptable and Flexible
  • Excellent Communication
  • Team Cooperation
  • Team Leadership
  • Creative Thinking
  • Active Listening
  • Effective Communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Retail Team Leader

Rockin R Ranch
12.2023 - Current

Assistant Manager

Vail Resorts Inc
10.2023 - Current

Warehouse Worker

Label Sotulion
06.2022 - 11.2022

Sinior Supervisor

Sixflags Great America
04.2022 - 10.2023

Passanger Service

America Airlines
06.2018 - 03.2022

High School Diploma -

Ana Rosa Castillo
Argenis Javier Rodriguez