Summary
Overview
Work History
Education
Skills
LANGUAGE
Certification
Timeline
Generic
Argenis Pacheco

Argenis Pacheco

Bronx, New York,NY

Summary

Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Chift Leader

Terra Mediterranea
10.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
  • Maintain stock on the line for the corresponding work shift and ensure the restaurant closes successfully.

    Leave everything clean and organized for the next work shift.

    Pack meals for delivery.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Broker Sales Representative

Oferta Inmobiliaria RD
02.2024 - 04.2025
  • Provided exceptional customer service by promptly addressing inquiries or concerns from both existing and potential clients.
  • Boosted client satisfaction by providing tailored investment advice and promptly addressing concerns.
  • Diversified client portfolios by offering a range of suitable investment products, minimizing risk exposure.
  • Attract new clients who wish to invest in the Dominican Republic by offering them tourism projects in Punta Cana, Santo Domingo, and other areas of the country.
  • Coordinated with marketing department to create impactful promotional materials that effectively showcased company''s products and services.
  • Collaborated with team members to develop innovative sales strategies, resulting in higher success rates.
  • Educated clients on various investment options, empowering them to make well-informed decisions about their finances.

Senior Project Buyer

PUNTA CANA GROUP
10.2022 - 01.2024
  • Manage purchases and negotiation for the acquisition of materials and equipment for the different projects in execution of the different companies of the group, especially in the following areas: Technology, kitchen and bar equipment, electromechanical, electrical, hospitality, free zone and equipment specialized from the Punta Cana International Airport.
  • Streamlined procurement processes for increased efficiency and reduced lead times.
  • Optimized supply chain operations, resulting in improved on-time delivery rates and customer satisfaction scores.
  • Conducted thorough spend analysis to identify areas for potential savings and process improvements.
  • Proactively identified potential risks in the supply chain, developing mitigation plans as necessary.
  • Managed supplier relationships to ensure timely delivery of quality products.
  • Evaluated supplier capabilities and developed a comprehensive qualification process for new vendors.
  • Achieved cost savings by negotiating with suppliers and reviewing contracts.
  • Coordinated cross-functional teams to drive successful completion of projects within budget constraints.
  • Developed and implemented strategic sourcing strategies, resulting in improved negotiation outcomes.
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.

Purchasing Manager

HUMICLIMA CARIBE SRL
01.2017 - 01.2022
  • Responsible for the acquisition of goods and services for projects underway in the Dominican Republic and other countries such as: Six Senses on Granada Island, Lopesan Costa Bávaro, Hotel Finest Punta Cana. Hotel Bahía Príncipe Cayo Levantado, among others.
  • Purchases via Confotur.

Buyer

RON BARCELÓ, S.R.L.
01.2011 - 08.2017
  • Purchases to supply the different departments, such as: laboratory, services general, warehouse, aging, packaging, warehouse.
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
  • Forecasted purchasing trends and improved merchandising strategies.
  • Reviewed legal documents such as contracts and non-disclosure agreements to ensure compliance with company policies.

Education

Corporate Social Responsability

Escuela De Organización Industrial EOI
Spain
01.2011

BBA - Business Administration

Universidad Central Del Este
San Pedro De Macoris, Dominican Republic
01.2010

Skills

  • Management Skills
  • Creativity
  • Negotiation
  • Critical Thinking
  • Leadership
  • Responsable
  • Positive attitude
  • Cash handling
  • Problem-solving
  • Team leadership
  • POS system operation
  • Client service

LANGUAGE

English - Upper Intermediate
Spain - Native

Certification

  • Licensed Bachelor Administration -

Timeline

Chift Leader

Terra Mediterranea
10.2024 - Current

Broker Sales Representative

Oferta Inmobiliaria RD
02.2024 - 04.2025

Senior Project Buyer

PUNTA CANA GROUP
10.2022 - 01.2024

Purchasing Manager

HUMICLIMA CARIBE SRL
01.2017 - 01.2022

Buyer

RON BARCELÓ, S.R.L.
01.2011 - 08.2017

Corporate Social Responsability

Escuela De Organización Industrial EOI

BBA - Business Administration

Universidad Central Del Este

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