Argenis Rodriguez

• Manage daily assigned tasks for safety, quality, and efficiency to exceed customer expectations
• Follow all safety rules, organizational policies, and procedures
• Interact with the public, client’s customers, and client’s personnel professionally, respectfully, and cordially
• Performed visual inspection, testing and calibration of meters to ensure accuracy.
• Checked meters for issues and reported findings to customers and supervisors daily.

- Customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts

- Uncover customer needs, answer questions, and leave a positive impression on customer interactions

- Asked probing questions to determine service needs and accurately input information into electronic systems

-Set up and activated customer accounts

-Processing (picking + scanning + packing)

-Audit product for quality

-Maintain a team player mentality by assisting others when the need arises.

-Ability to meet production and accuracy standards in a fast-paced work environment.

-Ensured that customer arrived safely and timely to their destination while creating customer satisfaction.

-Neat and smart appearance, customer friendly and intellectual individual with desire to exceed expectations.

-Demonstrated ability to deal peacefully with unforeseen circumstances or delays and use advanced driving techniques to better improve time management and safety.