Argin Shahbazian
Glendale,CA
Summary
Highly-motivated employee with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Soldering Technician
Hybrid system
01.2021 - Current
- Performed physical and visual quality control inspections at different stages in process to quickly identify issues.
- Cut, wrapped, weighed, and labeled orders for customers.
- Reworked, repaired, and adjusted cable assemblies and harnesses to meet safety standards.
- Operated soldering iron stations to solder connectors to cable assemblies.
- Interpreted written assembly drawings and work instructions to properly complete tasks.
- Played an active role in cross-functional teams, collaborating effectively with colleagues from various departments
Customer Service Representative
Palmer Market
10.2018 - Current
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Developed strong customer relationships to encourage repeat business.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Mentored new employees on procedures and policies to maximize team performance.
Service Deli Clerk
Ralphs
02.2011 - 04.2017
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Acquired new skills to support the team and further accommodate customer needs.
- Worked with customers placing large or specialized orders, providing samples and recommendations, and responding to requests.
- Contacted customers to assess their needs and deliver solutions.
- Created and maintained customer accounts while providing exceptional service and support.
- Assisted customers with questions and resolution of issues to maintain high satisfaction ratings.
Education
Bachelor of Science - Business Administration And Management
CSUN
Glendale, CA05-2024
Skills
- Microsoft Office
- Problem Solving
- Organizational Skills
- Critical Thinking
- Team Management
Timeline
Soldering Technician
Hybrid system
01.2021 - Current
Customer Service Representative
Palmer Market
10.2018 - Current
Service Deli Clerk
Ralphs
02.2011 - 04.2017
Bachelor of Science - Business Administration And Management
CSUN